Ratings based on 639 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 May 2024
The Katane Palace Hotel is a very comfortable and affordable hotel. The staff is excellent and very helpful (special thanks to Santo who is great). The rooms are huge and check all the boxes for providing great accommodations. You cannot go wrong by booking at The Katane Palace Hotel!
3 out of 5
by A verified traveler

Posted 23 Apr 2024
- I wanted to shift my booking of the hotel for two days and they did not allow it, which is fine maybe all rooms were booked. But I was a little dissapointed when they would not even do a partial refund for 2/7 days we were staying in the hotel. - Bathroom is very large but with an annoying shower
3 out of 5
by A verified traveler

Posted 18 Nov 2023
Staff not available after 7pm, when they finally came they couldn’t fix the safe. The bed was very hard and I couldn’t sleep at all. The room was very stuffy. The area felt unsafe.
4 out of 5
by A verified traveler

Posted 11 Oct 2023
Quiet. Staff helpful parking car. Food not good. Very salty risotto. Dining room staff casual.
5 out of 5
by A verified traveler

Posted 16 Aug 2023
Property was spectacular. Breakfast was adequate. Drunk Bros bar across the road is a must. Area just very run down and dirty. Real shame. Be great if there were a pool but the hotel was beautiful !
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Aug 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2023 on Hotels
5 out of 5
by A verified traveler

Home from home

Posted 20 Jul 2023 on Hotels
The hotel was tastefully decorated. The seating area downstairs was co-ordinated and the chairs were comfortable. It gave a cosy feeling. It was nice to sit out in the square to have breakfast. The bedroom was spacious. The hotel was in a quiet area but perhaps the air conditioning was a little noisy. We did not turn it off as it was hot. A special word of thanks should go to the staff. They were all very helpful and nothing was too much trouble.
5 out of 5
by A verified traveler

Posted 19 Jul 2023
Very nice Hotel and breakfast was great. However, the shower is setup in a way that it splashed everywhere while showering, other than that it's a good hotel and very clean. 10-15 minutes walk to the busy main street where all restaurant and attractions are.
5 out of 5
by A verified traveler

Posted 2 Jul 2023
We checked in late in the evening and the night manager could not have been more helpful. Organising our car parking and helping with our bags. Excellent customer service!