Ratings based on 66 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Thank you to Antonella and Alex for being wonderful hosts and a pleasant stay in the center of Catania.
Comment from Hotel Management
9 Jun 2024 by Alex & Antonella, Hotel Management
Dear Conor, Thank you very much for your positive review! We are so grateful for your kind words, your satisfaction is important to us and we are really happy to know that you enjoyed your stay at Casa Provenza. It was a pleasure meeting you and being your hosts, we wish you all the best!
by A verified traveler
Posted 6 Jun 2024
Love love love this place!!! I hope to visit Sicily again and I wouldn’t stay anywhere else! The couple who runs it are very proficient in English, and literally aim to cater to all their guests needs before they are even asked. Internet was the best I have had in my two weeks on the island, and definitely sufficient for all uses and applications.
❤️❤️❤️
Comment from Hotel Management
8 Jun 2024 by Alex & Antonella , Hotel Management
Dear Rodoniki, Thank you so, so much for your fantastic review! We are really happy that you loved it here at Casa Provenza, your satisfaction is our greatest recognition. We hope we will have the pleasure of being your hosts again soon! In the meantime, we wish you all the best and send you our greetings from Catania!
by A verified traveler
Amazing B & B, in prime location.
Posted 1 Oct 2023 on HotelsComment from Hotel Management
2 Oct 2023 by Alex & Antonella, Hotel Management
Dear Faren H, Thank you very much for your feedback! We are glad that you were pleased with your stay and we really hope to be your hosts again soon, should you be coming back to Catania. We wish you all the best for everything!
by A verified traveler
Posted 2 Aug 2023
Antonella and Alex were so friendly and helpful! They accommodated my late arrival due to Catania airport being closed and answered any questions with kindness and depth. The room was lovely, very clean and a comfortable bed. It was ridiculously hot when I was there so I didn’t use the terrace but the view is lovely (and the air conditioning in the room delightful!). It was a short easy walk to all the sites so very convenient. I would definitely stay here again.
Comment from Hotel Management
3 Aug 2023 by Alex & Antonella, Hotel Management
Dear Sasha, Thank you very much for this great review! It has been a pleasure for us to be your hosts in Catania and we are glad if we have been helpulf to you in dealing with the extraordinary circumstances concerning the city airport. Thank you once more for your appreciation, we are looking forward to your next visit! Alex & Antonella
by A verified traveler
Posted 12 Jul 2023
Excellent location, the bedroom was large and very comfortable; the hosts were absolutely friendly, and available for all possible questions and needs.
However, when I made my reservation, I was mislead by the description, as stated in the Property facilities: I understood that “breakfast in the room” meant that breakfast was included in the price, and that “free toiletries” was meant for the entire stay (not only once).
Comment from Hotel Management
12 Jul 2023 by Alex & Antonella, Hotel Management
Dear Daniela, Thank you for your kind review! We are glad that you have overall enjoyed your stay at Casa Provenza.We apologise if some online descriptions were not clear enough: we actually do serve breakfast in the room without extra-charge, but breakfast service should first be included in the reservation rate or paid extra upon arrival. As per the toiletries, they are indeed provided as a complimentary welcome gift, though they are not replaced for free during the stay - also to discourage excessive usage of single-use plastic. Nevertheless, we hope this misunderstanding won't stop you to come back and be our Guest in the future, we would be really happy to be your hosts again in Catania!Un caro saluto,
by A verified traveler
Posted 21 May 2023 on Hotels
Comment from Hotel Management
21 May 2023 by Antonella & Alex, Hotel Management
Dear Marius,Thank you for your feedback!We are glad that you enjoyed your stay at Casa Provenza and we are looking forward to your next visit l!Best wishes from Catania!
by A verified traveler
Posted 6 May 2023
Antonella and Alex were fantastic host’s before and during our stay at their guest house. Antonella was so helpful and took care of us like we were family. Perfect location just off the main square for all the sites and food and shopping etc.
Comment from Hotel Management
6 May 2023 by Antonella & Alex, Hotel Management
Dear William, It's been a pleasure being your hosts in Catania and we are really grateful for your kind review! We hope to see you again soon at Casa Provenza! Our best wishes for everything!
by A verified traveler
Posted 26 Jan 2023 on Hotels
Comment from Hotel Management
26 Jan 2023 by Alex & Antonella, Hotel Management
Dear Murat, Thank you very much for your feedback! We are glad that you enjoyed your stay in Casa Provenza and we sincerely hope to see you again in the future! Best regards
by A verified traveler from Toronto
Posted 6 Oct 2022
Excellent value for your money , a great location, safe , but what it is the best it is your hosts Antoalla and Alex , professional, kind , giving smart tips , caring , making you so welcoming!!
Comment from Hotel Management
6 Oct 2022 by Alex & Antonella, Hotel Management
Dear Niculae, Thank you so, so much for your kind review! We are enthusiastic that you enjoyed your stay in Casa Provenza and we really look forward to hosting you again in the future, it would be a pleasure! In the meantime, we wish you all the best for the rest of your trip and on your way back home! Greetings from Catania!
by A verified traveler
Excellent location, and service
Posted 20 Sep 2022 on HotelsManager and wife were so attentive to details and very welcoming! They were warm and made me feel right at home. Helped me reserve a custom bike tour of mt etna through several lengthy calls in Italian with a tour company. Overall great stay and very nice location and service. Thanks again!
Comment from Hotel Management
25 Sep 2022 by Alex, Hotel Management
Dear Mr. Harrison, Thank you very much for your kind review! We are glad that you enjoyed your stay with us in Casa Provenza, we are always committed to provide the best experience for our Guests and we hope to see you again in Catania! Our best wishes, Alex & Antonella
