Ratings based on 831 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 1 Jun 2024
Got covid before trip ,Paid for insurance and didn’t get a refund. Management didn’t bother answering calls/emails.
Comment from Hotel Management
2 Jun 2024 by Front Desk, Hotel Management
We are sorry to hear this. We will be addressing your concerns. Thank you for your feedback.
by A verified traveler
Posted 17 May 2024
2 out of 5 mornings there, the water was shut off at 8am - 3pm. Not good if you want to sleep in on vacation!!!! Very inconvenient. Also, our room was cleaned only once - apparently, they didn't have enough employees.
Comment from Hotel Management
2 Jun 2024 by Front Desk, Hotel Management
We are sorry to hear this. We will be addressing your concerns. Thank you for your feedback.
by A verified traveler
Posted 16 May 2024
Good deal
Comment from Hotel Management
2 Jun 2024 by Front Desk, Hotel Management
Thank you for your feedback. We appreciate your business and look forward to seeing you again.
by A verified traveler from Calgary
Posted 8 May 2024
Hotel lists itself as pet friendly but does not accept cats, I guess cats aren’t pets.
Comment from Hotel Management
2 Jun 2024 by Front Desk, Hotel Management
We are sorry to hear this. We will be addressing your concerns. Thank you for your feedback.
by A verified traveler
Posted 6 May 2024
n
Comment from Hotel Management
9 May 2024 by Front Desk, Hotel Management
Thank you for your feedback. We appreciate your business and look forward to seeing you again.
by A verified traveler
Posted 27 Apr 2024
It's old and building need upgrade. Bathroom is small and ac unit is loud and ice refrig. did not work well. Hard to open front door..
Comment from Hotel Management
28 Apr 2024 by Front Desk, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
by A verified traveler
Posted 25 Apr 2024
No elevator, building dated, breakfast subpar, disappointed it was listed by Expedia
Comment from Hotel Management
28 Apr 2024 by Front Desk, Hotel Management
We are sorry to hear this. We will be addressing your concerns. Thank you for your feedback.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Front Desk, Hotel Management
Thank you for your feedback. We appreciate your business and look forward to seeing you again.
by A verified traveler
Posted 16 Apr 2024
I've seen some poor hotel breakfast spreads. This might have been the worst.
Comment from Hotel Management
21 Apr 2024 by Front Desk, Hotel Management
We are sorry to hear this. We will be addressing your concerns. Thank you for your feedback.
