Ratings based on 150 Verified Reviews

4.6 out of 5
72% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Burlington

Posted 14 Sep 2023
Was a great location and very nice property. Very helpful and friendly
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jan 2022 on Hotels
4 out of 5
by A verified traveler

Amazing hotel

Posted 8 Sep 2021 on Hotels
Amazing experience but the restaurant should offer an healthier menu
5 out of 5
by A verified traveler

Amazing place that is worth a visit, spa heaven

Posted 29 Oct 2019 on Hotels
This place was like staying in a palace, very nice architecture, spacious rooms and common areas. The spa was like walking on a set of a James Bond movie. Simply a wonderful experience, if you are in the area this is a really nice place to stay.
4 out of 5
by A verified traveler

Nice place

Posted 9 Jan 2019 on Hotels
Very good and pleasant hotel in very small place. Hotel is decorated as entering in place 60,70 years ago, which is actually beautiful, especially when understand that everything under the surface in modern and fully functional. Not so big but very nice and functional spa, apart one afternoon when group of local kids didn't occupy everything. Very kind staff.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2018
5 out of 5
by A verified traveler

Posted 5 Aug 2018 on Hotels
The staff was amazing, very friendly and helpful. OUTSTANDING personnel in all areas of hotel. The indoor pool was great, really enjoyed it! breakfast was awesome! Rooms were hard to make cool enough, and pillows very hard. Hard to find good places to eat. Very disappointed in hotel dinner.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bulgaria

Posted 27 May 2018 on Orbitz
Beautiful classic style hotel with spacious rooms and halls. Staff was nice, breakfast very rich. The spa area is very good. The only downside was room temperature - a bit cold to our taste.
5 out of 5
by renae

Posted 3 Dec 2017 on Hotels
Comment from Hotel Management
28 May 2018 by PS, Hotel Management
Gentile Ospite, Siamo lieti che abbia apprezzato i nostri servizi. Con la speranza di riaverLa presto come nostro graditissimo Ospite, Cordiali saluti, P. Sagina General Manager
3 out of 5
by PETER from harrogate

grand hotel

Posted 13 Jul 2015 on Hotels
visiting friends in Castrocaro
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