Ratings based on 36 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
by A verified traveler
Posted 30 Jan 2024
A lot of wonderful things about this hotel. the surrounding natural beauty and the very beautiful dining room and common rooms with stunning views. The wooden deck surrounding the hotel and outside the spa area is somewhat degraded and even rotten in some places by the hot tub. The breakfast is very nice. We only ate dinner there one night but would not recommend. the food was not great and the fish was really not good. An oddity that there was absolutely no information about hikes or things to do nearby. Of course we had the internet but desk staff seemed befuddled by the request for suggestions. Trails behind the hotel can take you down to the water but are poorly marked and there is no map. (bosque and mar arrows are also backwards) Our room had a small balcony to enjoy the view, but oddly no chairs. Bed was comfortable and cozy. Bathroom very spare. Shower was a plastic walk in like in a camper. no shelf or any place to put soap. Bottom line is that the natural beauty is amazing and the common rooms are extraordinary. It's kind of hard to understand though how every review can be 10 out of 10.
Comment from Hotel Management
30 Jan 2024 by Nancy , Hotel Management
Dear Guest,We sincerely appreciate you taking the time to share your experience at our hotel. We value your detailed comments and feedback. We are pleased to hear that you enjoyed the surrounding natural beauty, the breathtaking views from our common areas and the breakfast.We deeply regret that your stay did not completely meet your expectations and want to assure you that we take your comments very seriously, as it is your feedback that helps us to improve and deliver an exceptional experience to our guests.Regards Quilquico Park Team
by A verified traveler
Exquisite.
Posted 18 Oct 2023 on HotelsThe hotel is in an idyllic location surrounded by beauty and nature, the service was superb, with friendly staff, the food and the wine exquisite. The building was lovely.
by A verified traveler
A Place Worth Returning To
Posted 9 Apr 2023 on HotelsA truly beautiful and relaxing place. A staff that goes out of its way to make your stay memorable. I look forward to returning.
by A verified traveler
Posted 5 Apr 2023 on Hotels
by A verified traveler
Posted 17 Dec 2022
A delight. A sanctuary. Sweet staff.
Comment from Hotel Management
17 Dec 2022 by Josefina Ruiz, Hotel Management
We are glad that you had a great experience during your stay.
by A verified traveler
Posted 31 May 2022 on Hotels
An amazing, beautiful location. My only regret is that we only stayed one night. The staff was outstanding.
by A verified traveler from Montville, NJ
Posted 19 Mar 2020
We stayed at the resort just as the COVID-19 pandemic was occurring. We found the hotel to be an oasis of peace and serenity. Just what we needed when the rest of the world was so crazy.
We liked the remote location and calm vibe of the hotel and spa.
by A verified traveler from Santiago
Posted 17 Feb 2020 on Orbitz
Views were amazing, people very friendly, excellent service.
Comment from Hotel Management
19 Feb 2020 by HPQ, Hotel Management
Thanks for your comments!
Thank you for mentioning the good service and attention received
by A verified traveler
Quaint elegance in the woods overlooking Castro
Posted 9 Jan 2020 on HotelsHotel is set up above the tree tops across from Castro. It takes about 15-20 minutes depending upon traffic in town. Road to the hotel for about 2 km is a one lane gravel road that has some fast twists and turns. Nothing your car can't handle, but good to know about ahead of time. They have a really nice breakfast in the mornings and I would absolutely recommend the hotel for dinner as well. While dinner is not included, food was delicious and after a long day you probably do not want to venture out to dinner and come back on the narrow roads.
Comment from Hotel Management
10 Jan 2020 by HPQ, Hotel Management
Thank you for your comments and recommendations.
For those who also want food at the hotel we also have half-board rates and full-board programs. Also the restaurant is open to all public and can go to know and enjoy the local cuisine.
With respect to the road, it effectively has low difficulty. We work periodically to improve it, however it will always be lane gravel road .. It is part of the landscape and adventure of Chiloé.
