Ratings based on 406 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
The room was lovely, very spacious with all the amenities you could need. Coffee machine and kettle with complimentary water and choice of hot drinks. Hairdryer, iron and ironing board in the cupboard
Robes were an added bonus too.
We arrived a bit early but the friendly and welcoming reception staff checked us in straight away. We did have a issue with our key card upon getting to our room but this was rectified immediately when we went back to reception.
Lovely shower, very comfy bed, and only a short walk to the centre of Swansea and to the marina and beach. Overall a really lovely stay. Thank you
Comment from Hotel Management
2 Jun 2024 by Hayley Duty Manager, Hotel Management
Hi Laura, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay. Your kind words are greatly appreciated, and we hope to welcome you back for another lovely stay in the future.
by A verified traveler
Posted 25 May 2024
Lovely stay at The Morgan. Great location, friendly staff, tasty breakfast.
Parking with EV charger.
Comment from Hotel Management
28 May 2024 by Hayley Duty Manager, Hotel Management
Thank you so much for your kind words and for taking the time to share your experience at The Morgan! We are delighted to hear that you enjoyed our great location, friendly staff, and tasty breakfast. It's wonderful to know that the EV charger in our parking facility was convenient for you.
by A verified traveler
Posted 22 May 2024
Stayed here a few times, the standard ofvthecrooms are exceptional, comfortable and modern cant fault anything
Comment from Hotel Management
28 May 2024 by Hayley Duty Manager, Hotel Management
Hi David, Thank you for your fantastic review! We're thrilled to hear that you've enjoyed your stays with us and that you find our rooms exceptional, comfortable, and modern. Your kind words mean a lot to us.We look forward to welcoming you back for many more visits!
by A verified traveler
Posted 18 May 2024
The hotel is in central location with free parking facilities. The rooms are spacious and clean, however rooms over 3 close locations. Wifi in rooms not as good as in lobby.
Comment from Hotel Management
28 May 2024 by Hayley Duty Manager, Hotel Management
Hi Aamir, Thank you for sharing your feedback. We’re glad you appreciated our central location, free parking facilities, and spacious, clean rooms. We apologize for the inconvenience you experienced with the Wi-Fi in the rooms. Please know that we appreciate all feedback.We hope to have the pleasure of welcoming you back soon!
by A verified traveler
Posted 11 May 2024
Great hotel and location
Comment from Hotel Management
15 May 2024 by Hayley, The Morgans Collection, Hotel Management
Hi Moira, Thank you for taking the time to leave a lovely review. I am so glad you loved the hotel as much as we do! We hope to welcome you back again soon.
by A verified traveler
Posted 7 May 2024
comfy bed, excellent location, friendly staff
Comment from Hotel Management
15 May 2024 by Hayley, The Morgans Collection., Hotel Management
Hi Debbie,Thank you for leaving a lovely review. We are so happy to hear you enjoyed your stay with us. I will pass your kind comments onto the management team. We hope to welcome you back again soon.
by A verified traveler
Posted 6 May 2024
Brilliant, easy to get to in city, prime location, quality inside.
Comment from Hotel Management
6 May 2024 by Hayley Duty Manager, Hotel Management
Hi Maurice,Thank you so much for taking the time to leave a lovely review. We are so happy to hear you had a great stay with us here at The Morgans Collection. We hope to welcome you back again.
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
28 May 2024 by Hayley Duty Manager, Hotel Management
Thank you for taking the time to leave a review. We really appreciate it.Kind regards
by A verified traveler
Posted 28 Apr 2024
Girls on reception knew their stuff! Helpful & polite!
Comment from Hotel Management
28 Apr 2024 by Hayley The Morgans collection, Hotel Management
Hi James, Thank you for your lovely review. We are thrilled to hear that our reception team provided great customer service.We hope to welcome you back again soon.
by A verified traveler
Posted 22 Apr 2024
Lovely room ,Excellent location. Nice breakfast but poached eggs were over cooked . Would stay again.
Comment from Hotel Management
24 Apr 2024 by Hayley, The Morgans Collection, Hotel Management
Thank you for your review and feedback! We're delighted to hear that you loved your room and found our location excellent. We're glad you enjoyed the breakfast overall, but we apologize for the overcooked poached eggs. All feedback is passed on to the management team for improvements.We look forward to welcoming you back soon.
