Castilla Hotels near Medellin

" "Excellent service. Complete comfort. Good gastronomy." "

"Excelente servicio en todos los aspectos"

"All good"

"We would like to extend Our thanks to all the hotel employees for the wonderful time we had .The friendliness of the staff seems genuine and outstanding. Another credit goes to the breakfast service : Giovanna head waiter , Elisabetta,Sophia,Alessia and Valentina whom we congratulated before leaving and promised them that we will be back with great pleasure. Mr Davide the bartender, was outgoing approachable and upbeat. All of them, were polite, professional and competent.. Nicola , he arranged the taxi transfer service to the airport. Ms Lia, housekeeper manager outstanding job. Ms Giusi was our room attendant, who consistently cleaned and serviced our room throughout our stay. The room was so crisp ,wrinkle-free bed linens without any creases. Looking forward to staying with you in the future. What a great place!!!"

"Great place to stay. Wonderful breakfast bar and friendly staff. "

"Will definitely be back! Everything was amazing, wish there was more variety for breakfast but we didn’t go hungry which is the most important part! "

"That amazing "

"Nice place "

"The room was very nice, just what we asked for. I like that we had a balcony on a lower floor—the front reception staff, the breakfast staff, were all very attentive. A shout out to Andres, he was available to all our needs, brought ice to our room etc.. I like that the breakfast was made to order, and very tasty too. What I did not like - no quick walking access to restaurants, the only one available was a separate restaurant from the hotel, on the 5th floor. My husband cannot walk far. False info for the restaurant is not rooftop. It is located on the 5th floor with only one side access to views from closed windows. Very disappointing indeed! The hotel is pet friendly, however, the restaurant was not accommodating at all to my small, well-behaved service dog. I had to spend a lot of time persuading to let my service dog in. . It was a problem for us; however, the hotel itself was excellent. I mentioned my concern about the dog to the manager of the hotel, Santiago. He was very helpful to suggestions. Because of my service dog, and no other place to eat except the restaurant on the fifth floor. The drink prices are crazy, the same prices as in Canada, not expected for Colombia. For these reasons, I am not sure if I can stay there again. "