Ratings based on 217 Verified Reviews

4.2 out of 5
81% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 May 2024
This property was beautiful. Perfect place for a nice quiet stay. Was recommend to a restaurant about ten mins away which was also fabulous.
5 out of 5
by A verified traveler

Posted 26 Jul 2023
Beautiful property. Stayed in a 2 bedroom apartment and both the A/C and Wi-Fi worked. Didn’t have a car so needed to order many taxis (with help from the front desk, as no one in my group spoke Italian)
4 out of 5
by A verified traveler

Charm lost when busy. Overall a lovely place.

Posted 18 Jun 2023 on Hotels
Great place for a romantic trip. When it gets busy it looses its charm. Rooms are basic but nice. Courtyard rooms are not as charming as the ones with the views which sums up the experience.
3 out of 5
by A verified traveler

Great views, poor sleep.

Posted 8 Jun 2023 on Hotels
Absolutely superb views all around this hotel. However the room we were in was small, along with a tiny bathroom. The air-conditioning didn't work - in the entire hotel - and it was extremely noisy from other rooms because of the very thin. Walls and poorly soundproofed doors. We could hear everything from neighbouring rooms. On top of that the plumbing must be faulty as every morning the bidet let out a terrific gurgling noise between 6 and 7 am, several times, which meant we were awake early each day! A combination of zero Aircon, the noise and the loud plumbing meant we didn't sleep well at all here, a fundamental for a hotel? The swimming pool area was great (but the water very cold) and we eat at the on-site restaurant a couple of times which was both good and reasonably priced. Overall, despite the fabulous views and the pool, we wouldn't return or recommend.
4 out of 5
by A verified traveler from London

Posted 27 Mar 2023
When we arrived, no one was around at the reception, the place looked completely shut and no one was picking up the phone. After 10-15 mins, a lady emerged and helped us check in. Same for check out, another 15 mins trying to find a person. Apart from that (which presumably won't be an issue if you visit during high season), no issues at all. Nice quiet location - but of course only consider if you have a car. Rooms were very decent.
3 out of 5
by A verified traveler

Posted 17 Oct 2022
The food at the hotel is - bad. The breakfast very strange and has a wide variety of commercially made products available. There is a coffee machine however it does not work well. the dinner was better , strange options but were decent. The hotel isn’t a good location if your taking the bus. It is very limited and if you end up coming at night(or even in the day) - be prepared for dangerous 250m walk from the stop. scenery is beautiful, that is terrible.
1 out of 5
by A verified traveler

Posted 22 Sep 2022
We were very disappointed with our stay! We were given a room in the Annex building (this is not what we had booked) which was really miserable and bare (felt like a hospital). There was also a strong chemical smell in the hallway of the building. The pool was full of dead flies and a bit mouldy which was very uninviting. If you have breakfast avoid going at the same time as the coach trip as there is not enough tables or food for everyone. Overall thoroughly disappointed with our stay here…..the only good parts were the views and the easy access by car to Siena.
Comment from Hotel Management
23 Sep 2022 by Marzia, Hotel Management
And for the excellent views you have to thank us because we assigned you a room, indeed the only room out of 8 that has a terrace over the valley, from which you had booked a Standard room with street view, we received a free upgrade to make your stay more pleasant and you have done nothing but complain .... this is a thank you the ... good !!I will take a cheap camera and try to inquire about the superior and it is miserable, but I will also regret it when I see the concession coming and it is .....
5 out of 5
by A verified traveler from Longueuil

Posted 18 Sep 2022
One word: excellent!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2022 on Hotels
4 out of 5
by A verified traveler

Posted 23 Aug 2022
The hotel should be sought out for its scenery and picturesque vistas all around. It is intended tor those travelling by car as you need to drive to any intended location and even to enjoy the country roads. The pool is very nice but in need of some upkeep on the deck and tiling.I did put a slice in the bottom of my toe. the room was very large and accommodating. The a/c was very good. The included breakfast was quite nice and varied. The attached restaurant is very beautiful and the food is very good.