Ratings based on 153 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
15 Jun 2024 by loic, Hotel Management
Thank you for this feedback, a bad rating warrants an explanation, the internet outage at our hotel is beyond our control, it was the supplier who had a technical problem throughout the area. Too bad because this rating absolutely does not reflect the involvement of our team praised in the majority of internet comments, good luck, cordially LoÏc G Director
by A verified traveler from Fort Lauderdale
Posted 2 Oct 2023
Incredible experience. We enjoyed the night, good food and excellent service.
Comment from Hotel Management
10 Oct 2023 by loïc, Hotel Management
merci Maria pour cette excellente note, bonne continuation, cordialement Loïc G Directeur
by A verified traveler
Posted 1 Oct 2023 on Hotels
Comment from Hotel Management
10 Oct 2023 by loïc, Hotel Management
Merci Sandra pour cette excellente note, bonne continuation, cordialement Loïc G Directeur
by A verified traveler
Nice comfortable hotel
Posted 28 Jun 2023 on HotelsNice comfortable hotel a stone's throw from La Cite de Carcassonne. The staff was very helpfull and friendly, the food was great, parking on site, the accommodations were very comfortable although our friends had a bit of an issue with their AC unit not cooling down their room. We would stay there again
Comment from Hotel Management
3 Jul 2023 by loïc, Hotel Management
Thank you Alain for this excellent feedback, delighted that our hotel has met your expectations, problem solved for your friends for the air conditioning, good luck, cordially Loïc G Director
by A verified traveler
Posted 27 Sep 2022 on Hotels
Very good
Comment from Hotel Management
5 Oct 2022 by loïc, Hotel Management
Merci Malcom pour cette excellente note, bonne continuation, cordialement Loïc G Directeur
by A verified traveler
Posted 2 May 2022 on Hotels
Comment from Hotel Management
4 May 2022 by loïc, Hotel Management
Merci Larry pour cette excellente note, bonne continuation, prenez soin de vous, cordialement Loïc G Directeur
by A verified traveler
Posted 7 Feb 2022 on Hotels
Comment from Hotel Management
9 Feb 2022 by loïc, Hotel Management
merci Peter pour cette excellente note, bonne continuation et prenez soin de vous, cordialement Loïc G Directeur
by A verified traveler
Notre RDV " Cassoulet "
Posted 19 Mar 2024 on HotelsToujours et encore le TOP....Un Grand Merci à toute l'équipe..
A chaque voyage nous faisons un stop à l'aller comme au retour..
Comment from Hotel Management
19 Mar 2024 by loic, Hotel Management
Merci Pascale pur cet excelent commentaire, au plaisir de vous retrouver, a bientôt, cordialement Loïc G Directeur
by A verified traveler
Au top
Posted 17 Mar 2024 on HotelsSéjour en famille, hôtel qui mérite la quatrième étoile.
Rien à dire tout est au top, mention particulière pour Hervé qui c’est bien occupé de nous.
Et que dire du lieu qui est un véritable musée du rugby, avec son histoire.
Je recommande fortement…
Comment from Hotel Management
19 Mar 2024 by loic, Hotel Management
Merci Yoann pour cet excellent retour, je ne manquerai pas de feliciter Hervé et toute son équipe, bonne continuation, cordialement Loïc G Directeur
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
13 Mar 2024 by loic, Hotel Management
Merci Gaëlle pour cette excellente note, bonne continuation, cordialement Loïc G Directeur
