Ratings based on 189 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jul 2023 on Hotels
Comment from Hotel Management
6 Sep 2023 by Corinne P, Hotel Management
Merci beaucoup pour votre excellente note. C'est la meilleure récompense pour notre personnel. C'est avec plaisir que nous vous accueillerons lors d'un prochain séjour. Cordialement,
by A verified traveler from Motherwell
Posted 26 Apr 2023
Clean and comfortable
Comment from Hotel Management
24 May 2023 by sylvie, Hotel Management
bonjour,merci pour votre commentaire.sylvie
by A verified traveler
Posted 23 Sep 2022 on Hotels
Minimalist - extremely tiny room. Internet very slow or not working
Comment from Hotel Management
23 Sep 2022 by Corinne, Hotel Management
Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Castelnaudary.Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Soyez assuré(e) que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquée. En effet les chambres des Ibis budget sont petites, vous pourrez trouver plus d'espace dans les Ibis Style. De nouveau, nous vous remercions pour vos commentaires.Nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.
by A verified traveler
Posted 15 Sep 2021 on Orbitz
This is a BUDGET room but very clean and modern. By budget I mean no fridge nor fancy soaps, etc. But very efficient layout and use of space. Great bang for the buck.
by A verified traveler
Posted 16 Aug 2021 on Hotels
by A verified traveler
Posted 5 Mar 2020 on Hotels
always good service clean rooms and good location for our trips
Comment from Hotel Management
5 Mar 2020 by corinne, Hotel Management
Thank-you for your coment. The customer's satisfaction is a good thing for staff. Best regards,
by A verified traveler
Posted 1 Sep 2019
Basic but everything needed for an overnight stop. Exceptionally clean, friendly staff and good breakfast.
Recommended
for Everyoneby A verified traveler from London
Convenient and friendly in Castelnaudry
Posted 26 Jul 2017This a budget hotel of course but it's nice and new and clean and the staff were nice and friendly. It's out of the main old town in a more insurable area. But in fact the old town is pretty down at heal. Not much open. So ibis made a good stop off whilst cycling the Canal du mido
by ly
Posted 30 Jun 2017 on Hotels
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
16 May 2024 by sylvie, Hotel Management
merci Pierrette.
