Ratings based on 967 Verified Reviews

4.5 out of 5
88% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 May 2024
Handy location close to St. Marks Square yet away from the crowds. The staff were helpful and friendly. We arrived late in the evening and were in search of dining options. The front desk staff gave us a directions to a nearby restaurant that was still open. It was easy to have the hotel breakfast buffet which had a nice selection.
2 out of 5
by A verified traveler

Posted 11 Apr 2024
Pros; Front lobby renovated very nice! Staff very friendly and helpful Breakfast was great —11 Euros Rooms quiet Quiet neighborhood Waterbus drops off directly in front Cons; Rooms are old/not renovated “Private” balcony—wall only divides 1/3 of balcony from neighbours Outlets/electrical out dated—could not have the AC on without a loud cracking noise coming from the other outlets plugged in.
4 out of 5
by A verified traveler

Posted 11 Apr 2024
This was a great location to St Mark’s Square. Farther from train station. Water taxi’s were on strike and we had a 50 min walk to train. It will cost between 60-80 euros for private water taxi from this location. The hotel staff was excellent and very helpful. The hotel itself could use some updating. Rooms were hot, air condition barely worked and leaving windows open made us nervous a pigeon would get it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Mar 2024
5 out of 5
by A verified traveler from Lincoln

Posted 27 Mar 2024
I recommend this hotel. Very good overall.
3 out of 5
by A verified traveler

Posted 24 Mar 2024
The location is great, facilities are nice, but the front staff was not so helpful.
5 out of 5
by A verified traveler

Posted 17 Mar 2024
Love this special little hotel. Staff were so helpful. Assisted me with train strikes and how to get around. Won’t forget this hotel.
4 out of 5
by A verified traveler

Posted 17 Mar 2024
very good location..easy to access everywhere.
5 out of 5
by A verified traveler

Posted 12 Mar 2024
Excellent location. Great staff and good breakfast