Ratings based on 99 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Beautiful property. Great staff. Well maintained grounds.
by A verified traveler
Posted 16 Sep 2022 on Hotels
Details a little fuzzy! Some written info on Wi-Fi, breakfast, check out time etc. would have been helpful. We were told verbally but when you get a lot of info at check in, written backup would be nice.
Comment from Hotel Management
15 Oct 2022 by HVC, Hotel Management
Dear Steven,We thank you for the favourable vote and note your comments about lack of information. The hotel has a dedicated Wifi 'concierge' system called Oscar which once you log in gives you info about the hotel, restuarants, palces to visit. But certainly we can do better.Thank you for posting,CostanzaHotel Villa Casalecchi
by A verified traveler
Appalling Service and terrible room!
Posted 19 Aug 2020 on HotelsI would take the positive reviews of this hotel with a significant pinch of salt, they are not to be believed.
The bathroom was mouldy and there was a serious lack of detail to the cleaning. The water pressure made the shower barely useable.
There was loud water running outside our bedroom window all night, we advised the owner with no response.
The air conditioning in the room was very poor.
The pool area has many smokers, and apparently regular guests are given priority on sun bed allocation.
We booked six nights at a cost of over €1,000 and left after 3 it was that bad.
The owner is rude and has very poor customer service skills.
It’s very over priced and with avoiding.
by A verified traveler
Fantastic
Posted 25 Sep 2019 on HotelsLovely location, comfort and service
by A verified traveler
Posted 22 Sep 2019
by A verified traveler
Posted 18 Sep 2019 on Hotels
by A verified traveler
Posted 21 Jun 2019
by A verified traveler
Posted 24 May 2019 on Hotels
by A verified traveler
Posted 23 May 2019
by A verified traveler
A couple in Tuscany!
Posted 13 May 2019 on HotelsWe loved our stay at this small inn outside of town. Great central location to tour Tuscany. Very friendly staff and great breakfast.
