Ratings based on 282 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Brittany
A truly awful hotel
Posted 7 Sep 2017
Pros: Leaving it
Cons: Everything
Location: Located on a busy, noisy roundabout. Nothing to do but join the Aldi sunshine bar across the road.
This establishment actually has no official stars.
This is a richly deserved rating. Apart from one very kindly cleaning lady, I can not think of one positive thing to say about this "hotel".
The sign on the gable wall tells you the hotel has been renovated. The notice in the plastic cubicle that is the "bathroom" (the door didn't close) tells you improvements will begin in September 2017. We found an infestation of flies on the nasty plastic curtain of the shower .
And this was the better room we were moved to after complaining about the one first allocated to us.
I could list a stream of complaints about this place but will simply advise you to think twice about booking a stay here.
I would also ask where the positive reviews of this place actually came from because it makes Fawlty Towers look like the Ritz. I can't imagine who could enjoy a night here.
I will never book a Balladins hotel again.
by A verified traveler
basic but quite cheap
Posted 20 May 2016 on HotelsA rather basic hotel of "budget class"
by Manuel from Mesa, AZ
Great people at the front desk; uncomfortable bed
Posted 24 Sep 2013 on HotelsThis is a budget hotel, so I understand that the accommodations can't be perfect! It was our second night in Valence and we had stayed in another hotel for the first night. We just needed to get something closer to my daughter's place. The front desk people were out-of-the-ordinary nice. They spoke English to us without any problem, gave us information and directions to find good places to visit. The room was clean and fresh. The only major problem for me was the bed, harder than a rock. The type of bed that hurts you if you sleep too long in one position. So, my advice is: if you are tired of snooty French service people, unwilling to at least try to help you in any other language than French, then you have a friend at this hotel that will help you in English. You might have to endure an uncomfortable bed, but the atmosphere of good vibes and friendly service will help you to feel better about the bed.
Recommended
for Business Travelersby Judy from London
Long way from town
Posted 14 Sep 2013
Pros: Breakfast. Staff friendliness.
Cons: You get what you pay for.
Location: There is a nearby chateau hotel at the end of an impressive avenue of pine trees but it was shut for dinner on Monday and Tuesday.
Had no idea the hotel would be so far from Agen as I was without a car. This is a motel off the road to Toulouse amongst retail park type developments. My room was quiet, the breakfast first class with a local newspaper and good help given by hotel staff to find the local bus to Agen. But walking along the pavement or grass strip to the relevant turn-off was a bit daunting. Ate dinner the first night (a Monday when much shuts in France) at Leclerc supermarket as it was about five minutes on foot. The strange thing is that suburban life begins immediately on turning a corner off the road and the bus stop was about 10 minutes away in a charming village with church and shops. And Castelculier (perhaps 15 minutes) is similar with a Roman villa under reconstruction. So I found interesting lesser known France as well as visiting Agen with its canal on a bridge crossing the Garonne River and historic architecture. But really you need a car. I gather they get mainly people on business during the week and people on the move at weekends.
by Matthew from England
Balladins Agen
Posted 26 Jun 2013 on HotelsRooms small but clean, it was cheap but that's about it!
by rob and jane from australia
bigger room than most cheaper hotels
Posted 12 Jun 2013 on HotelsThis hotel had larger room than all the others of the less expensive chains that we have stayed in. We could put both suitcases on the floor and still have room to move around. The shower was the same small one, but did not have a curtain which made showering easier. Really comfy bed. For a short stop overnight it is a great little hotel.
by A verified traveler
Posted 26 Jan 2013 on Hotels
by A verified traveler
Posted 21 Apr 2024
Bien
by A verified traveler
Posted 19 Feb 2024 on Hotels
by A verified traveler
Une qualité à hauteur du prix payé
Posted 2 Feb 2024 on HotelsDes chambres très sales et vétustes.
Des blattes mortes signalées dans certaines chambres.
3 chaines de télé sur la vingtaine possible.
Peu de prises de courant dispo.
À 45€ je ne m'attendais pas à grand chose, mais j'ai quand même été déçu !
Comment from Hotel Management
2 Feb 2024 by Charlotte , Hotel Management
Bonjour, Merci d'avoir pris le temps de partager votre expérience au sein de notre établissement. Nous avons a cœur de rendre vos expériences des plus agréable c'est pourquoi, vos commentaires nous sont essentiels. Lors de votre séjour, vous n'avez pas rencontré le niveau de qualité conforme à vos attentes, nous en sommes désolés. Nous tâcherons d'y remédier lors de votre prochaine visite afin de vous convaincre de la qualité de notre établissement.
