Ratings based on 954 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2024
5 out of 5
by A verified traveler

Posted 29 Apr 2024
This property was a perfect getaway. You are literally right on a private beach. Nokomis beach is right down the road or beach. North jetty for fishing. We saw manatees swimming right down the beach. This was an amazing stay in an amazingly beautiful area of south Florida. I cant wait to return. My only regret is not staying here longer.
Comment from Hotel Management
3 May 2024 by Hotel Management, Hotel Management
Hello Robert,We are honored to hear such wonderful feedback and we are glad you enjoyed your stay with us! Thank you for your feedback!
2 out of 5
by A verified traveler

Posted 29 Apr 2024
Terrible attention to the check-in, everything was by phone, they did not notify at 4 pm as they had agreed, and the room was very small and with a high price, I would not recommend that place
Comment from Hotel Management
3 May 2024 by Hotel Management , Hotel Management
Hello DesireeWe are sad to hear you did not have a wonderful time with, unfortunately we do not have any staff on the beach front location, and we will work on modifying our pre-arrival email to have it better detailed for better check in experiences. Our rate is based on the location of the hotel and accessible to a private beach, and they are typically higher than our mainland location.
4 out of 5
by A verified traveler

Posted 23 Mar 2024
Location of room #11. Not told were the room would be in the facility. It was in the back and not as attractive as the others.
Comment from Hotel Management
1 Apr 2024 by Aline, Hotel Management
Thank you for being our guest. Our team works hard to ensure our guests have a wonderful experience. It's unfortunate to see that your stay wasn't what you had hoped it would be. Please accept our apologies. We'll work diligently to do better, and we hope to have a chance to earn your confidence in the future. Sincerely,
5 out of 5
by A verified traveler

Posted 18 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Aline, Hotel Management
Mark, thanks for the great score! We hope you join us again soon! Sincerely,
5 out of 5
by A verified traveler

Posted 6 Mar 2024 on Hotels
Comment from Hotel Management
1 Apr 2024 by Aline, Hotel Management
Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Casey Key Resort. Our team hopes to see you again soon for another memorable stay. Sincerely
5 out of 5
by A verified traveler

Posted 1 Mar 2024
Beautiful ocean view on the beach
Comment from Hotel Management
1 Apr 2024 by Aline, Hotel Management
Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Casey Key Resort. Our team hopes to see you again soon for another memorable stay. Sincerely
5 out of 5
by A verified traveler

Posted 19 Feb 2024
Comment from Hotel Management
1 Apr 2024 by Aline, Hotel Management
John, thanks for the great score! We hope you join us again soon! Sincerely,
5 out of 5
by A verified traveler from Davie

Posted 12 Feb 2024
The place was really clean! Didn’t have an ice machine working at the property, we have to request ice in another hotel and pay 💰 for ice! The staff was really profesional and attentive. The cleaning lady went above and beyond to help with any requests but overpriced for the type of place…
Comment from Hotel Management
1 Apr 2024 by Aline, Hotel Management
Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Casey Key Resort. Our team hopes to see you again soon for another memorable stay. Sincerely
5 out of 5
by A verified traveler

Posted 23 Jan 2024
Comment from Hotel Management
27 Jan 2024 by Christopher Charles, Hotel Management
Thank you Michele, we really appreciate your business