Ratings based on 666 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Exactly what we were looking for. Short walk to the Palace and Train Station. Hotel was clean and modern. Staff was friendly and everyone we encountered spoke English.
by A verified traveler
Posted 10 May 2024
Nice staff…close to train close to palace and shopping and restaurants.
by A verified traveler
Posted 28 Mar 2024
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by A verified traveler
Posted 7 Mar 2024
Front desk agents were very friendly, professional, and helpful. Room was clean, well designed, and supplied necessary items like in-room coffee, tea, and toiletries. Breakfast buffet was welll stocked with a large variety of food and drinks. Located in an amazing area very near the palace, train station and restaurants. The staff really went above and beyond to make us comfortable. We highly recommend this property!
by A verified traveler
Work & Play
Posted 11 Dec 2023 on HotelsSome of the best staff, very accommodating, helpful in everyway. Good breakfast each morning and friendly staff. Hotel was situated well for our needs, both work and places to visit. Definitely visit the Royal Palace. Bring food to eat at a bench outside, weather permitted, or use the services that they have.
Upon departure, had the best concierge help us with the taxi ride to the airport.
Ciao
by A verified traveler
Posted 2 Dec 2023 on Hotels
Great location near the train and Flix bus. Superior room was very
Nice. Good restaurants close by. Palace across the street. Would definitely stay here again.
by A verified traveler
Posted 5 Nov 2023
Staff is very kind, professional, and helpful. In general the hotel is worth the price. It needs some renovations in carpets in lobby and hallways. The elevators also need maintenance. I was satisfied.
by A verified traveler
Posted 20 Oct 2023
Comfortable and elegant! This lovely hotel is conveniently located in walking distance of very good restaurants, rental car office, and right across the street from the Royal Palace. With wi-fi, air conditioning, and an elevator, the hotel provided everything we wanted, but its true gems are the hard-working and dedicated staff who overwhelmed us with their kindness. The manager Viviana made sure we were comfortable during the extreme heat, and with her team at the front desk, especially Mariana and Emilio, all our questions and needs were taken care of.
by A verified traveler
Posted 13 Oct 2023
Good location, excellent staff the breakfast was good and there is a nearby parking garage just across the street.
by A verified traveler
Posted 2 Oct 2023
nice place for a quick trip through Caserta. Walking distance from the train station.
Great meal around the corner at Farina Restaurant.
