Ratings based on 185 Verified Reviews

4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 31 Mar 2022
The staff were very friendly and helped us with our bags and the breakfast was good. There was mold in the shower area, and the surrounding area was not great. The parking area did not feel very secure, and when trying to drive out, there was some construction workers who left their cables hanging down over the entrance to the parking area and we had to pass through the cables. The air conditioning couldn’t seem to get the room cool enough at night but otherwise it was fine.
Comment from Hotel Management
5 Apr 2022 by Felipe, Hotel Management
Obrigado Daniel, pelos elogios para com nossa equipe. Quanto a obra, realmente estamos pintando o prédio, como hotel não fecha nunca, não temos como parar as atividades. Iremos rever a questão do chuveiro e o ar, ele é passado por limpeza quinzenal, as vezes pode ter ficado algo errado, pontual o qual pedimos desculpas. Volte sempre amigo!
5 out of 5
by Elisabeth

Our first experience in Brasil.

Posted 30 Jul 2017 on Hotels
We had an fantastic stay. The family owned hotel has great service, friendly and very helpful. The breakfast was great with a big variety of food. Our room was spacious and practical. Good wifi. And car park.
Comment from Hotel Management
5 Aug 2017 by Felipe, Hotel Management
Thank you for your willingness to evaluate us. We work with this goal, have a friendly hospitality, and a cost benefit that is good for all our guests! Check back often!
5 out of 5
by Elisabeth

Our first experience and stop in Brasil.

Posted 27 Jul 2017 on Hotels
Travelling from Argentina to Cascavel Plaza Hotel ,what was our first stop in Brasil. Arriving in the Hotel we felt very welcomed and the front desk people very helpful. The room was comfortable. The breakfast was outsandingwith a big variety of food. We planned only to stay for two days but ended to stay four days.It is in walking distance from the shops.Good wifi and parking facilities.
Comment from Hotel Management
29 Jul 2017 by Felipe, Hotel Management
Hello Elisabeth !! We were extremely happy to have chosen us and now, even more, by the sincere compliments. We really try to leave our guests at will, much more so who comes from so far and with so much experience so in Hospitality. May God bless you all along the road to enjoy our beautiful Brazil! See you, friends!
5 out of 5
by A verified traveler

Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by Felipe, Hotel Management
Obrigado Larissa, que bom que tenhas gostado e dado a nota máxima, volte sempre!
2 out of 5
by A verified traveler

Posted 21 Feb 2024
las camas y almohadas muy incómodas. Duras... dificultó el descanso.
Comment from Hotel Management
27 Feb 2024 by Felipe, Hotel Management
Obrigado Veronica, pela disponibilidade em nos avliar, poderia ter solictado a troca dos travesseiros, temos outras opççoes, assim como alguns hóspedes freferem algumas mais duras, outras mais macias. Perdão. Volte sempre!
3 out of 5
by A verified traveler

Bom hotel.Para uma estadia curta recomendo.

Posted 16 Feb 2024 on Hotels
Hotel bom. Atendimento muito bom pelos funcionários, pois chegamos na madrugada. Porem o hotel não tem elevador e faltou a luz de cabeceira no quarto.
Comment from Hotel Management
16 Feb 2024 by Felipe, Hotel Management
Obrigado Andre, pelos elogios para com nossa equipe. Quanto a luz, poderia ter solicitado a troca da lâmpada, faríamos no ato. Temos elevador na nossa ala mais nova, talvez na próxima, peça apartamento executivo e não econômco.
5 out of 5
by A verified traveler

Excelente

Posted 18 Jan 2024 on Hotels
Excelente atendimento de toda equipe do hotel
Comment from Hotel Management
24 Jan 2024 by Felipe, Hotel Management
Excelente Caroline, foi te receber, volte sempre viu!
5 out of 5
by A verified traveler

Posted 20 Dec 2023 on Hotels
Muito bom, café da manhã excelente! Ambiente limpo.
Comment from Hotel Management
16 Jan 2024 by Felipe, Hotel Management
Muito obrigado Nathia, que bom que gopstou, volte logo!
4 out of 5
by A verified traveler

Posted 22 Nov 2023 on Hotels
Comment from Hotel Management
24 Nov 2023 by Felipe, Hotel Management
Obrigado Helton, pela disponibilidade em nos avaliar...volte sempre viu!
3 out of 5
by A verified traveler

Claridade no quarto de manhã

Posted 19 Nov 2023 on Hotels
O quarto é espaçoso, porém, assim que amanhece o dia as cortinas nao bloqueiam a luminosidade, horrível. Os atendendes do período noturno deixam a desejar. Um deles está sempre com uma cara de mau humor, desprarado para lidar com o publico. De resto tudo ok, cafe da manha é bom.
Comment from Hotel Management
20 Nov 2023 by Felipe, Hotel Management
Vitor, Obrigado pela disponibilidade em nos avaliar, bem como pelos elogios quanto ao nosso café. Quanto aso atendentes, pedimos desculpas, buscamos atender a todos da melhor maneiras, nem sempre conseguimos. Volte sempre!