Ratings based on 404 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Staff and service excellent.
Walking distance to all the major attractions.
Comment from Hotel Management
20 May 2024 by The Management, Hotel Management
Dear guest,Thank you for your kind words and positive feedback. We're thrilled to hear that you found our staff and service to be excellent during your stay. It's wonderful to know that our team was able to meet your expectations and enhance your experience with us.We're also delighted that you appreciated our convenient location within walking distance to all the major attractions. We strive to provide our guests with easy access to the best that our destination has to offer, and we're glad that you found this aspect of your stay enjoyable.We look forward to welcoming you back on your next visit, and please don't hesitate to reach out if there's anything we can assist you with in the meantime.Sincerely
by A verified traveler from aldie
Posted 4 May 2024
not maintained well
Comment from Hotel Management
6 May 2024 by The Management, Hotel Management
Dear guest, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the lack of maintenance. We take your feedback seriously and will address any issues promptly to ensure a more pleasant experience for our guests. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved stay in the futureSincerely
by A verified traveler
Posted 1 May 2024
Great staff!
Comment from Hotel Management
3 May 2024 by The Management, Hotel Management
Dear guest, We're delighted to hear that you enjoyed your experience with us. Our team works hard to provide exceptional service to our customers, and your kind words are truly motivating for all of us. We hope to have the pleasure of welcoming you again very soon for another memorable experience. See you soon!Sincerely
by A verified traveler
Posted 29 Apr 2024
The rooms are a little outdated and could use a refresh.
Comment from Hotel Management
29 Apr 2024 by The Management, Hotel Management
Dear guest Thank you for your valuable feedback! We're constantly striving to enhance our guests' experience. Your input is noted, and we'll certainly consider ways to refresh our rooms to ensure a more enjoyable stay. We hope to welcome you back soon to experience our improvements firsthand!Sincerely
by A verified traveler
Posted 18 Apr 2024
Great location between the medina and the new town. Lovely pool area for relaxation.
Comment from Hotel Management
18 Apr 2024 by The Management, Hotel Management
Dear guest, We're delighted to hear that you enjoyed our hotel's prime location, nestled between the vibrant medina and the modern city center. Our pool area is indeed a tranquil oasis, perfect for unwinding and soaking up the Moroccan sun. Thank you for sharing your experience!Sincerely
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
2 May 2024 by The Management, Hotel Management
Dear guest, We're overjoyed to hear that you had such a wonderful experience with us. Providing top-notch service and ensuring our guests' satisfaction is what we strive for every day. Your glowing feedback means the world to us and serves as a testament to our dedication. We can't wait to have the pleasure of hosting you again for another exceptional stay. Thank you for choosing us and for taking the time to share your positive experience!Sincerely
by A verified traveler
Posted 31 Mar 2024
Top notch staff that were attentive to every question and request. Beautiful property and rooms.
Comment from Hotel Management
1 Apr 2024 by The Management , Hotel Management
Dear guest, Thank you very much for your kind words! We're thrilled to hear that you had a wonderful experience during your stay with us. Providing attentive service and maintaining a beautiful property are top priorities for us, and we're glad to know that our efforts have been recognized. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Sincerely
by A verified traveler
Posted 30 Mar 2024
Best place to stay in Casablanca
Comment from Hotel Management
1 Apr 2024 by The Management , Hotel Management
Dear guest, Thank you for your feedback! We're delighted to hear that you consider our establishment to be the best place to stay in Casablanca. We strive to provide exceptional service and comfort to all our guests, and it's gratifying to know that our efforts have been appreciated. We hope to have the pleasure of welcoming you back on your next visit to the city. If there's anything specific you enjoyed about your stay, please feel free to share it with us. Sincerely
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
15 Apr 2024 by La Direction, Hotel Management
Cher client, Nous vous remercions sincèrement pour votre retour positif concernant notre personnel. La courtoisie et l'efficacité sont des valeurs essentielles pour nous, et nous sommes ravis que vous les ayez remarquées lors de votre séjour. Votre satisfaction est notre priorité absolue, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit d'autre.Sincèrement
by A verified traveler
Posted 6 Feb 2024
Convenience
Comment from Hotel Management
19 Feb 2024 by HYATT REGENCY Casablanca team., Hotel Management
Thank you, Mr. Venus, for your positive feedback. We are delighted to hear that you found everything to your satisfaction. Your satisfaction is our priority, and we look forward to welcoming you again soon.
