Ratings based on 71 Verified Reviews

2.4 out of 5
39% of guests recommend
2.2 Room cleanliness
2.5 Service & staff
2.2 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Pfafftown

Posted 19 May 2024
The staff was nice and it was close to casa voyageurs
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Mar 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Feb 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2023 on Hotels
2 out of 5
by A verified traveler

Dirty bathroom / Dirty Unchanged Bed

Posted 4 Aug 2023 on Hotels
Just dirty/filthy Borderline unprofessional
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2022
1 out of 5
by A verified traveler

Posted 24 Feb 2022 on Hotels
Terrible terrible terrible, very dirty, smelling and disgusting. Everything is terrible
1 out of 5
by A verified traveler

Posted 15 Feb 2019
Everything location staff flies dirt dark stinky not safe for a person with any kind of handicap
1 out of 5
by A verified traveler

Posted 11 Nov 2018 on Hotels
dirty bed bugs do not stay!!!!!!
1 out of 5
by A verified traveler from Berlin

Posted 19 Jun 2018
Take your pick: While checking in, the man at the desk charged us 44 dirhams for an additional tax; I offered him the only money I had, which was 200 dirhams (I was flying out the next morning so didn't have smaller change); he insisted that we go find a place to get change since he couldn't make the change. While this back-and-forth went on, he was audibly cruel to one of his employees -- in Moroccan dialect he indicated to him, "I don't care if you have another job; if you want to get paid tomorrow you will show up [much earlier than you are being paid for]." He was rude across the board, took forever to verify that we had already booked the room, and gave us what must be the worst room in the "hotel" (if you do resort to staying there, don't accept room #15). It was full of bugs, turning on the sink caused the floor to get covered with water; the windows don't close all the way because there are guide wires attached to them holding up the hotel's sign; and there is no way to make the room dark at night. Please pay triple the price if you want to stay near Casa Voyageurs -- do not stay here. If he posts a rebuttal to this critique (which anyone seeking further business would), so be it. I was nothing but deferential to him, and even a cab driver later on told us that there are many other hotels within this price range; simply don't book this one.