Ratings based on 117 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Helpful staff and clean property.
Comment from Hotel Management
23 May 2024 by Aziza El Hamriti, Hotel Management
Dear Mrs. Madeleine, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Aziza El Hamriti, Hotel Management
Dear Mrs. Suhaylah, First of all, we would like to apologize for everything that did not meet your expectations. We take your feedback very seriously and we can assure you that each of us works every day to raise our quality standards to the highest level in order to meet and exceed the legitimate demands of our guests. Best Regards.Aziza Al Hamrti Guest Relations Manager
by A verified traveler from Jersey City
Posted 22 Apr 2024
Comment from Hotel Management
14 May 2024 by Aziza El Hamriti, Hotel Management
Dear Mr. Zhenyu, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager
by A verified traveler from richardson
Posted 8 Mar 2024
I really enjoyed staying at this hotel. The hotel is located in a safe neighborhood. The staffs were very friendly, caring, and well mannered. The room was really clean and beautiful. The restaurants had delicious food.
Comment from Hotel Management
15 Mar 2024 by Aziza El Hamriti, Hotel Management
Dear Mr. James, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager
by A verified traveler
Posted 8 Mar 2024
Very stylish interior design!
Comment from Hotel Management
15 Mar 2024 by Aziza El Hamriti, Hotel Management
Dear Mr. King, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager
by A verified traveler
Posted 24 Feb 2024
The suite is big and comfortable. The deco is good but is getting old.
Comment from Hotel Management
5 Mar 2024 by Aziza El Hamriti, Hotel Management
Dear Mrs. Lawrence, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager
by A verified traveler
Posted 12 Feb 2024
Outstanding, small hotel. Lovely, very unique and fun decor, great spa and food. Highly recommended!!
Comment from Hotel Management
5 Mar 2024 by Aziza El Hamriti, Hotel Management
Dear Mrs. Christine, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
29 Jan 2024 by Aziza El Hamriti, Hotel Management
Dear Mrs. Tiffany, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager
by A verified traveler
Posted 11 Jan 2024 on Hotels
Comment from Hotel Management
15 Jan 2024 by Aziza El Hamriti, Hotel Management
Dear Gerald, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager
by A verified traveler
Posted 9 Jan 2024
Very grateful to all the staff of the Art Palace Hotel for their outstanding service during our stay. Special thanks to Mehdi (front desk manager), Hosein and Sanaa (restaurant) and the spa attendants for making our stay special.
Comment from Hotel Management
15 Jan 2024 by Aziza El Hamriti, Hotel Management
Dear Mrs. Maria, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager
