Ratings based on 36 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Seattle
Posted 20 Jan 2024
The hotel has great staff and offered good transportation to the airport. and the lobby and restaurant look great. Bed is amazing and pillows great, good space in the junior suite. However, the hotel is old, hardwood floors are dinged and stained, carpet in the hallways is very old and looks bad, the bathroom shower had water clogged, with an unfinished concrete look that is not nice (you can see dirt stains in concrete), and there is no Laundry service contrary to what's advertised in expedia.
by A verified traveler
Posted 4 Jan 2024
Unfortunately, my experience at this hotel was far from satisfactory. The outdated property, coupled with dirty bathrooms resembling tiny chambers, left a lasting negative impression. No slippers were provided, and the restriction to a single key added unnecessary hassle.
by A verified traveler
Posted 21 Oct 2023
The rooms are wow
by A verified traveler
Posted 6 Oct 2023
Excellent customer service
by A verified traveler
Posted 15 Sep 2023
by A verified traveler
Very tired hotel
Posted 29 Jul 2023 on HotelsThis hotel is pretty tired—-torn fabrics, wood floors that are knicked and dented, shower grout that has not been cleaned (or bleached) in ages, and marble that is chipped etc etc. Perhaps it was grand and one time but now it is very tired and in need of a renovation. The room I stayed in had very odd angles and limited space around the bed while the bathroom has ZERO counter space plus dirty shower tiles and grout. I wore my flip flops in the shower it was that gross. Won’t be returning there.
by A verified traveler from florence
Posted 15 May 2023
by A verified traveler
Posted 20 Mar 2023 on Hotels
by A verified traveler
Posted 16 Mar 2023 on Orbitz
by A verified traveler
Posted 29 Jan 2023
