Ratings based on 358 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Enjoyed our stay in the apartment complex.
Posted 5 Oct 2023 on HotelsVery satisfied with our stay in the apartments. Stayed in a 1 bedroom apartment which had all the facilities we needed. Very friendly staff that answered any questions politely and helpfully. Food was good with plenty of choice although the buffet style could mean it was, on occasion, not hot enough. Good choice of pools and bars.
Comment from Hotel Management
9 Oct 2023 by Maribel Bosch, Dirección, Hotel Management
Dear David,Thank you for taking the time to write a review.Our team aim to provide every guest with the best experience possible and we are delighted to know you had a memorable time at our hotel. Feedback from our guests is always welcomed and can help us to highlight areas which could be improved, we thank you for your comments which we will look into; please accept our apologies for any inconvenience.We sincerely hope we may have the pleasure of welcoming you back. Kind regards,Maribel Bosch, Dirección
by A verified traveler
PB
Posted 30 Aug 2023 on HotelsThe 2 bedroom apartment was excellent. Great condition, size and facilities. The pool area was also great, but the maintenance of the pool floor tiles needs to be fixed: many tiles were missing and there were sharp edges. The kids club and evening entertainment was very good. Although my kids struggled with the club as it was almost all Spanish only speaking kids and my two kids could only speak English and Portuguese.
Comment from Hotel Management
31 Aug 2023 by Maribel Bosch, Dirección, Hotel Management
Dear Peter,Thank you for taking the time to write a review.We are pleased that you enjoyed our resort and that our pool area met your expectations. However, we regret the issues you mention with our pool and have informed our maintenance team to ensure that this is seen to.We strive to offer the highest standards of comfort and satisfaction to all our guests and are please that the entertainment was appreciated. We have noted your concern with the languages spoken in the kid's club and will look into this with our team.We hope to welcome you back.Best regards,Maribel Bosch, Dirección
by A verified traveler
Posted 5 Jun 2023
Decorating a little tired, bathroom and balcony room 1320, reception staff great
Comment from Hotel Management
10 Jun 2023 by Maribel Bosch, Dirección, Hotel Management
Dear Guest,Thank you for reviewing your recent stay at Precise Resort El Rompido - The Apartments.It is a pleasure to know you enjoyed your time with us and appreciated our team's excellent service. We, however, regret that our decor did not suit your liking. While we do carry out maintenance whenever necessary to keep our resort and rooms up to date as we strive to offer the highest standards of comfort and satisfaction to all our guests.Nevertheless, we welcome all feedback from our guests and have taken note of your comment for consideration.We look forward to welcoming you back. Best wishes,Maribel Bosch, Dirección
by A verified traveler
Posted 31 May 2023 on Hotels
Comment from Hotel Management
3 Jun 2023 by Maribel Bosch, Dirección, Hotel Management
Dear Guest,Thank you for such a positive review.We are delighted that you had a pleasant experience during your stay with us and appreciate your positive feedback.We look forward to welcoming you back on future occasions.Best wishes,Maribel Bosch, Dirección
by A verified traveler
Posted 17 Mar 2023
Only problem really was the remote location. For golfers fantastic as right in the middle if two courses. For non golfers its a pleasant 15 minute walk through forrestry and over wetland to the village. The signage qhen driving there is poor.
Comment from Hotel Management
21 Mar 2023 by Maribel Bosch, Dirección, Hotel Management
Dear Mike,Thank you for taking the time to write a review.It is a pleasure to know that you had a good stay and found our location met your needs. However, we have noted your comment regarding road signs and will take it into consideration.We hope to welcome you again on another occasion.Kind regards,Maribel Bosch, Dirección
by A verified traveler
Posted 8 Jan 2023
Very clean dinner e cellent
Comment from Hotel Management
10 Jan 2023 by Maribel Bosch, Dirección, Hotel Management
Dear Paul,Thank you for this kind review following your stay at our resort.We are glad that you had an excellent experience.We look forward to welcoming you back.Kind regards,Maribel Bosch, Dirección
by A verified traveler
Interesante opción si no vas a salir del hotel.
Posted 31 Dec 2022 on HotelsNuestra estancia estuvo muy bien, pero el área de departamentos es inmensa y tiene un solo acceso, supongo que pir seguridad. Esto hace complicado llevar y traer el equipaje al arribo y a la partida.
Comment from Hotel Management
2 Jan 2023 by Maribel Bosch, Dirección, Hotel Management
Estimado Manuel,Gracias por alojarse en Precise Resort El Rompido y por hacernos llegar su testimonio.Celebramos que su estancia en nuestras instalaciones fuera, en líneas generales, satisfactoria. Nos esforzamos diariamente por ofrecer el mejor de los servicios a quienes nos visitan y nos complace que así lo haya percibido. Lamentamos si tuvo algún inconveniente a la hora de transportar su equipaje. Queremos recordarle que nuestro personal está a su total disposición para ayudarlo en lo que sea necesario.Esperamos poder darle la bienvenida de nuevo en otra ocasión. Un saludo cordial y felices fiestas,Maribel Bosch, Dirección
by A verified traveler
Good family location
Posted 16 Oct 2021 on Hotels Very good place to explore surroundings and very comfortable accommodation
Comment from Hotel Management
19 Oct 2021 by Maribel Bosch, Dirección, Hotel Management
Dear Guest,
Thank you for this lovely review.
It is a pleasure to know that you had a comfortable stay and found our location was just what you were looking for.
We hope to see you again on many more occasions.
Best wishes,
Maribel Bosch, Dirección
by A verified traveler
Posted 8 Feb 2020 on Hotels
Comment from Hotel Management
10 Feb 2020 by Maribel Bosch, Dirección, Hotel Management
Dear Sergej,
Many thanks for this high rating.
We are very pleased you had a perfect stay.
We look forward to the pleasure of seeing you again in the future. Kind regards,
Maribel Bosch, Dirección
by A verified traveler
Good location but understaffed
Posted 4 Nov 2019 on HotelsThe location is very good being right in front of a golf course and tucked into an area close to a natural reserve. The bird life for whomever enjoys it, is fantastic there.
I don’t think i will come back to that resort though. The first flat i was given was overlooking the parking so i asked for a better. location. The receptionist was very helpful. But the flat key wasnt working, i had to go back to get a new one. The falt is otherwise comfortable and the bed situation very good. Unfortunately, early morning on my second day, the stove blew up as i was cooking my eggs. When i went down to reception, the receptionist sent a maintenance person quickly. He couldnt repair it straight away for security reasons. So i reported this at 8am but it wasnt fixed before 11am. A well trained staff would have offered a breakfast coupon. The spa experience was very disappointing too, the sauna and steam bath were not functional. I reported it so the spa receptionist offered a refund.
I think the gardens are lovely, very well maintained and i applaud the landscaping team.
Apart from that, the place is sadly understaffed. Resulting in the customer feeling like nothing runs as smoothly as it could.
Comment from Hotel Management
8 Nov 2019 by Maribel Bosch, Dirección, Hotel Management
Dear Saida,
Thank you for taking the time to provide your feedback.
Our team is always happy and willing to go the extra mile to ensure your comfort and we are glad to hear that you were promptly reallocated following your requests and that your apartment was comfortable. We do however apologize for any inconvenience with the stove which did regrettably take some time to repair fully. We are glad it was resolved on the same day however, we understand the situation could have been better explained to you at the time and will be addressing this with our team. We have certainly noted your comments and suggestions and will work to ensure that they will be improved for the future.
We hope that we will have the opportunity to welcome you again for an improved stay.
Kind regards,
Maribel Bosch, Dirección
