Ratings based on 276 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hollywood
Posted 20 May 2024
by A verified traveler from Long Beach
Posted 7 May 2024
The entire staff at this facility were extremely welcoming and helpful. They saw to my every need and request.
Comment from Hotel Management
11 May 2024 by El Marques Hotel Boutique by Faranda, Hotel Management
Agradecemos mucho su comentario, esperamos poder servirle nuevamente es sus próximas visitas.
by A verified traveler
Posted 2 Apr 2024
I loved the attentive service the staff offers. Because there are only 9 rooms in the hotel, you are waited on hand and foot. Everyone was very helpful. Our housekeeper Claudia was excellent. She turned our beds down nightly and left us notes and chocolates on our pillows. We were in the pool and forgot to bring towels, the housekeeper immediatly brought us some before we even had a chance to ask. The waiters at the restaurant offered us poolside service with drinks and snacks. It was an overall positive experience.
Comment from Hotel Management
2 Apr 2024 by El Marques Hotel Boutique, Hotel Management
Muchas gracias Angel, por su notaPara nosotros fue un placer tenerlos en el hotel y esperamos que puedan regresar pronto.Cordial saludo
by A verified traveler
Wonderful Hotel in the Old City
Posted 16 Mar 2024 on HotelsWe absolutely loved this hotel in a stunning historical building right in the middle of the old city. We loved sitting on the veranda at night and watching the cacophony of people below. The staff was amazing—they helped us plan several day trips and accommodated our 4 year-old’s special requests for food and drinks. We had room 308 (with two floors), which I have seen some other commenters complain about, but it worked perfectly for us. We liked having a separate living area and bedroom, but if you are unstable on stairs or are worried about a child falling down them, then you might want to book a different room. The restaurant, located in the beautiful central courtyard, had delicious food. We would stay here again in a heartbeat!
Comment from Hotel Management
29 Mar 2024 by El Marques Hotel Boutique, Hotel Management
Dear MeganFor the team at El Marques Boutique Hotel it was a pleasure to serve you, thank you for choosing us for your stay in Cartagena, this is your home and we hope you return soon.Thank you
by A verified traveler
Posted 15 Mar 2024
As others have said, the architecture and history of this building is breathtaking. The young lady at the reception was speaking English fairly well but none of the other staff. No hot water but - more importantly- air condition is extremely efficient. Fairly loud music. Breakfast offers American and Columbian style but Columbian style was not available on 2 of our 7 days.
Comment from Hotel Management
29 Mar 2024 by El Marques Hotel Boutique, Hotel Management
Dear ThomasFor the team at El Marques Boutique Hotel it was a pleasure to serve you, thank you for choosing us for your stay in Cartagena, this is your home.We are working to improve these details, thank you for your comment this helps us to be betterThank you
by A verified traveler
Posted 13 Mar 2024 on Hotels
Comment from Hotel Management
29 Mar 2024 by El Marques Hotel Boutique, Hotel Management
Dear LilibethFor the team at El Marques Boutique Hotel it was a pleasure to serve you, thank you for choosing us for your stay in Cartagena, this is your home and we hope you return soon.Thank you
by A verified traveler from Glendale
Posted 7 Jan 2024
by A verified traveler
Posted 2 Jan 2024
by A verified traveler
Posted 12 Dec 2023
Great staff and good food.
The building needs a few repairs. Looks like it’s falling apart in certain areas, but it sure has potential. 👍
by A verified traveler
Posted 4 Dec 2023
Beautiful hotel amazing service
Comment from Hotel Management
7 Dec 2023 by El Marques Hotel Boutique, Hotel Management
Buenas tardes Niliubeth, para nosotros fue un placer atenderlos, gracias por elegirnosEsperamos regresen pronto.
