Ratings based on 10 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2024
The property is beautiful with its modern decor. The staff was friendly and very helpful. The dining options were plentiful. I definitely would love to stay again if some type of transportation option was included.
The hotel is approximately 30 to 40 minutes from the heart of the city where more of the locals live. The problem we encountered was getting a Uber in the morning; no one would accept the ride. The front desk staff would request a taxi, which took approximately 10 minutes to get there. We ate breakfast while we waited.
On days when we scheduled excursions with pickup included, we had to contact them to learn if they would be able to pick us up and all stated we were to far. So we technically had to pay for transportation twice. This is definitely not a reflection of the hotel.
The hotel could offer a transportation service twice a day that could drop you off near the clock tower at 8am and pickup you back up at the same spot at maybe 8pm. This could make them at least more marketable, since they are so far away. We never had a problem getting transportation from the city.
I would love to go back and see if they make one of the adjacent store fronts an indoor pool.
by A verified traveler
Excelente
Posted 20 Aug 2022 on HotelsEverything it was amazing the service cleanness and the place
Comment from Hotel Management
20 Aug 2022 by Alejandro Forero desde Gerencia, Hotel Management
Thank you Mr. Francois for your time in telling us about your experience. We will pass it on to our team and we hope to receive you again in this your home in Cartagena.
by A verified traveler from Diego Martin
Posted 20 May 2022
Instant hot water, mini fridge, large room. Every thing I needed for a business trip
by A verified traveler from Diego Martin
Posted 15 May 2022
Great close location to the Shipyard I was working with, had everything I needed, hot water, clean sheets, cold AC and a mini fridge. Perfect for business in the Mamonal area, only 3 mins drive instead of 40 to go to Boca grande
Comment from Hotel Management
16 May 2022 by Dario J. Zuñiga - Experiences Pop Art CLC, Hotel Management
Thank you very much Mr. Robert for letting us know about your experience at the Hotel Pop Art Mamonal. It fills us with joy to know that his experience in our hotel was satisfactory, we hope to see him again in our Hotel.
by A verified traveler
Posted 22 Sep 2023 on Hotels
La verdad normal, lo que no nos agrado fue el servicio, prácticamente cuando uno solicitaba algo era una espera larga o nos ignoraban.
Comment from Hotel Management
23 Sep 2023 by Alejandro desde Gerencia, Hotel Management
Buenas tardes, agradecemos el tiempo tomado para dejarnos conocer su calificación y comentario. Le presentamos disculpas por el mal servicio. Esperamos nos brinde una nueva oportunidad y tenerle de nuevo en esta su casa en Mamonal, Cartagena.
by A verified traveler
Posted 16 Aug 2023 on Hotels
La limpieza es buena lo recomiendo, buen servicio
Comment from Hotel Management
23 Sep 2023 by Alejandro desde Gerencia, Hotel Management
Buenas tardes, agradecemos el tiempo tomado para dejarnos conocer su calificación y comentario. Esperamos tenerle de nuevo en esta su casa en Mamonal, Cartagena.
by A verified traveler
Posted 27 May 2023
Bastante buena. Volvería a quedarme allí
Comment from Hotel Management
4 Jun 2023 by Alejandro desde Gerencia, Hotel Management
Buenas noches Señor Justino. Muchas gracias por el tiempo tomado para dejarnos conocer su experiencia en el Pop Art Mamonal CLC, esperamos verle de nuevo en esta su casa en Cartagena
by A verified traveler
Posted 23 May 2023
Muy buena. Deben mejorar la claridad en los pasillos. Son muy oscuros debido a el alumbrando solo encuende al detectar movimiento. Da temor pasar por esos pasillos.
Comment from Hotel Management
23 May 2023 by Gerencia, Hotel Management
Buenos días Señor Justino. gracias por su calificación y por su recomendación, Procederemos a dar solución. Esperamos verle de nuevo en esta su casa en Cartagena.
by A verified traveler from LOUVEIRA
Posted 24 Sep 2022
Sin toallas en la habitación, aire acondicionado no enfriaba, desayuno muy pobre. No vale lo que cuesta
by A verified traveler
Posted 21 May 2022 on Hotels
