Ratings based on 16 Verified Reviews

2.9 out of 5
100% of guests recommend
3.5 Room cleanliness
2.8 Service & staff
2.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 8 May 2024
our booking included free parking for Trucks and RVs, but even in our small 7 M RV we were rejected and forced to pay additional. Also, the WiFi did not work. Neither in the lobby, nor in the room during the entire stay. Manager was not interested to listen to our feedback and just confirmed that the information on Expedia was "wrong".
1 out of 5
by A verified traveler

Posted 6 Sep 2022
the property is a truck stop parking lot, perfect if you like the stench of diesel fumes. black mold in the bathroom. when I asked for some chlorine to make it safe, the staff laughed at me. the called the police to eject me because i was vocal about the black mold
1 out of 5
by A verified traveler

Posted 12 Jan 2020
Comment from Hotel Management
17 Feb 2020 by La Administración, Hotel Management
Gracias por sus comentarios, los tendremos en cuenta para mejorar nuestro servicios.
3 out of 5
by A verified traveler

Posted 20 Aug 2019
It is disgraceful to present this hotel as being in or near Cartagena. It is an hour's drive from the city in the middle of an oilfield!
5 out of 5
by A verified traveler from San Antonio, Nuevo Mexico

Posted 30 Apr 2019
Loved the pool, gardens, price, and proximity to El Aviario Nacional de Colombia on Isla Barú.
Comment from Hotel Management
14 May 2019 by Hotel La Vía, Hotel Management
Thank you for your comment, it was a pleasure to serve you and we hope to welcome you back to our hotel.
2 out of 5
by A verified traveler

Posted 2 Jan 2024
La administración no trabajaba el día que llegamos y fue muy complejo que nos dieran habitación, aún sabiendo que pagué por adelantado con 3 meses de anterioridad
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2023 on Hotels
3 out of 5
by A verified traveler

Posted 26 Jan 2023
Amplia habitación, agradable No me gustó las toallas no están disponibles, no hay elementos de aseo para cabello, deben llevarse. El personal de recibo no se porta con amabilidad ví dos escenas de irrespeto hacia el cliente por solicitar toallas.
4 out of 5
by A verified traveler

5 dias inolvidable

Posted 9 Jan 2023 on Hotels
Muy bien buena habitacion y una rica piscina
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