Ratings based on 611 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from miami
Posted 5 Jun 2024
Became my favorite hotel in Cartagena after numerous experiences in other five star hotels in that city. Will be coming back soon!
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 18 May 2024
Wonderful stay with kind and friendly staff
by A verified traveler from Chicago
Posted 7 Jan 2024
Very expensive but it is deluxe. Right now the hotels big problem is the DJ bands playing across the street and there is no way to sleep. They played past 130am. Appears that this is a current issue for this high end hotel and upsetting guests who want to sleep. We ended up changing rooms which is a major pain. Got a smaller outdated room and no lower rate. Guest services/concierge is truly amazing. Incredible service. Bellmen as well.
by A verified traveler from NEW YORK
Posted 27 Dec 2023
by A verified traveler
Posted 12 Nov 2023 on Hotels
by A verified traveler
Posted 8 Nov 2023
by A verified traveler
Posted 22 Sep 2023
Hands down, best hotel I’ve been to and I’ve travelled everywhere. Amazing food, service, view 10/10
Im going back in 2 months.
by A verified traveler
Posted 12 Sep 2023
Great hotel friendly staff awesome location!
by A verified traveler
Posted 3 Sep 2023 on Hotels
