Ratings based on 247 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2022
by A verified traveler
Posted 17 Sep 2022 on Travelocity
Our room had mold all through the bathroom so of course we didn't use it. When repiored to staff the reply I git was... " thank you for understanding." Double charged on my bank statement for pet fee.
by A verified traveler
Disappointed. Would not stay again.
Posted 19 Aug 2022 on HotelsThe hotel room was not cleaned thoroughly. Dirty towels and used razor left behind by previous guest. The bathtub drain was clogged. Not “pet friendly”. By “pets” they only mean just dogs and they charge you extra $35 per day. I had a cat I brought with me and he was not allowed at the hotel. Fix your pet policy or don’t have one. The room next to mine had a barking dog going on at 3 in the morning 🙄 Go figure.
by A verified traveler
If you want quality, go elsewhere.
Posted 7 Aug 2022 on HotelsMy fiance and i rented the Jacuzzi room... water came out just warm... jacuzzi didnt work. The smoke detector needed a battery and wouldn't stop beeping. The TVs picture quality was fuzzy... i should've known it was a mistake to come here when i saw that the numbers to the rooms were taped to the wall.
by A verified traveler
Posted 28 Jul 2022
At check-in, my initial room had a fridge that didn't work. There was a puddle of water on the floor and the room smelled like mildew. I requested another room and was given the room next to it. The fridge in this room appeared to be OK, so I accepted the room. After unpacking, I realized that the fridge was running, but not staying cold. I attempted to call the front desk, only to realize that the phone did not work. My husband walked down to the front desk and the gentleman came up. He tinkered with the fridge but could not fix it. I was told that there were no other rooms available. The gentleman eventually swapped a fridge from another room. The freezer compartment in the replacement fridge didn't work. A bottle of H2O was in there for 3 days and never froze! While the front desk person was cordial and attempted to be helpful, my opinion of this establishment is not good. In addition to a poorly working fridge, the room could have been cleaned better. It was obvious that no one had dusted in a while. I wanted to go to another hotel but was afraid of finding more problems somewhere else. I will definitely NOT be recommending this hotel to anyone, and I will absolutely do my research in the future.
by A verified traveler from Charlottesville
Posted 28 Jul 2022
The place was fine other than when I showed up I was told I needed to pay a security deposit of $100 cash. I had the money so that wasn't the issue but I couldn't sleep thinking I had just got scammed. They don't give you a receipt for the money but I did get it back without any issues the next morning after management inspected my room. Very strange. Will not stay there again.
by A verified traveler
Posted 4 Jul 2022
Had to pay $100 for my dog. Upstairs was stomping around like a trex all night. Outside was cars beeping. Also, my window was right next to smokers pit so I heard people talking all night w the smell of smoke.
Comment from Hotel Management
4 Jul 2022 by Management, Hotel Management
Thank you for your feedback. We allow dog's for a pet fee which is stated on our webpage. We apologize for the noise and smoke smell. Please inform us of these issues during your stay so that we can take care of any nuisance you may experience.
by A verified traveler
Posted 19 Jun 2022 on Hotels
Comment from Hotel Management
4 Jul 2022 by Management, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 18 Jun 2022
Noise was terrible, police were at the motel 2 different occasions, had to request new room due to smell of cigarettes and no breakfast or other amenities which were promised.
Comment from Hotel Management
4 Jul 2022 by Management, Hotel Management
Thank you for your feedback. The police were here along with EMT.during your stay due to a guest's medical condition. We apologize if their noise disturbed you. We have not served advertised or served breakfast since 2018.
by A verified traveler
Front desk service good but rooms dirty.
Posted 5 Jun 2022 on HotelsThe bed had stains. The water slow drain in the shower. The towels were dirty. The ironing board had food stains. We had to go to Walmart and purchase our own sheets and towels.
Comment from Hotel Management
4 Jul 2022 by Management, Hotel Management
Thank you for taking the time to leave us your feedback. We apologize for your experience and the issues will be looked into.
