Ratings based on 93 Verified Reviews
3.8 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
A great hotel. Friendly staff, clean rooms
Comment from Hotel Management
8 Jun 2024 by Josh FD, Hotel Management
Thank you for the awesome review! We appreciate you allowing us to accommodate you, and hope we are able to do so again in the future!Thanks,Comfort Inn and Suites
by A verified traveler
Posted 24 May 2024
The hotel was close to my class. The bed was not comfortable you could feel the springs in the mattress. When i arrived the refrigerator was unplugged and had water all over the place. while plugging it back in i seen flyers and keycards behind the tv stand didnt appear to have been cleaned in a while. Also went and bought air freshener the first day the room had an odd smell.
Comment from Hotel Management
24 May 2024 by Josh/Front Desk, Hotel Management
Gregory,We are very sorry to hear that we did not meet your expectations on your recent stay! We make it our top priority to ensure the comfort, and satisfaction of our guests. If there is ever any issue with a room during your stay we encourage you to contact the front desk, and we will happily reassign your room and help you move any belongings if you wish.We strive to make every stay with us a pleasant, and memorable one and we hope that you will give us a chance to show you that your feedback has made a difference in the future!Thank you!Comfort Inn and Suites
by A verified traveler from College park
Posted 19 May 2024
Attitude from the front desk. It was a pleasant experience I’m definitely disappointed in them extra charging
Comment from Hotel Management
22 May 2024 by Josh/Front Desk, Hotel Management
We would like to apologize that we did not meet your expectations on your recent stay. We strive to offer our guests exceptional service, and to hear that this was not your experience is something we take very seriously.We would like to assure you that we will use your feedback to ensure that this does not happen again in the future. We also hope that you will allow us the opportunity to accommodate you in the future, and show you that this situation has been rectified. Thank you,Comfort Inn and Suites
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
12 May 2024 by Front Desk, Hotel Management
Thank you for your feedback. We hope to have the opportunity to host you in the future.
by A verified traveler
Posted 3 May 2024
This hotel is a two star hotel. My daughter and I stayed there for one night for her gymnastics competition. The lobby is a bit Sketchy. But the room we stayed in was clean and the bed was comfortable.
Comment from Hotel Management
12 May 2024 by Front Desk, Hotel Management
Thank you for your feedback. We hope to have the opportunity to properly host you in the future.
by A verified traveler
Posted 28 Apr 2024
Friendly staff.
Comment from Hotel Management
29 Apr 2024 by Front Desk, Hotel Management
Thank you for providing feedback regarding your stay. We are glad that you found our staff to be friendly. We appreciate your business and hope to see you again soon.Kind regards,MaryFront Desk
by A verified traveler
Posted 17 Apr 2024
The facility was just what we needed and the rates were reasonable. There was a surprise request for a $50 deposit on check in but it was refundable. My card was credited within a week. The place seemed well run. The desk was helpful and pleasant and the facilities maintained well. Got a needed rest and was ready for the new day.
Comment from Hotel Management
18 Apr 2024 by Front Desk, Hotel Management
Thank you for your feedback! I am really glad you enjoyed your stay. Please come see us again soon!!Thank you, kindly
by A verified traveler
Posted 16 Apr 2024
It was hard to find a parking space with all of the trucks with trailers parked across the parking spaces! The refrigerator was making a very loud squeal on and off all night so I had to unplug it. The remote wouldn’t work but the front desk worker Emily came right away and helped me. It was very convenient to my event so that is a positive!
Comment from Hotel Management
17 Apr 2024 by Front Desk, Hotel Management
Thank you for providing feedback regarding you stay. We are sorry that we did not meet your expectations in all areas. We will use the feedback that you provided to make improvements. We hope to have the opportunity to properly host you in the future.
by A verified traveler
Posted 13 Apr 2024
EXCELLENT
Comment from Hotel Management
14 Apr 2024 by Front Desk, Hotel Management
Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon!!
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
14 Apr 2024 by FD, Hotel Management
Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon!!
