Ratings based on 331 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 9 Jun 2024
I booked through Expedia and paid for a room. When I went to check in, they said there was no room available. I couldn’t find a place to stay, and they also said they couldn’t give me my money back. I see it’s expedia mistake first .
Comment from Hotel Management
18 Jun 2024 by Amber, Hotel Management
I do apologize your reservation was book for the wrong date. That was on expedia part and no control on our part. We had your reservation but for the wrong date, and unfortunately didn't have any rooms left for the date you were needing to stay.
by A verified traveler
Posted 1 Jun 2024
Room and guest area was very clean and front desk clerk was very nice
by A verified traveler
Posted 24 May 2024
This is a great value for the price. We stay here every time we visit Carroll. Comfortable beds, clean rooms, and breakfast included. We’ll be back!
Comment from Hotel Management
25 May 2024 by Amber, Hotel Management
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We look forward to having you back
by A verified traveler
Posted 18 May 2024
by A verified traveler from Rapid City
Posted 13 May 2024
I always appreciate nice, comfortable beds/bedding.
The room was clean, plenty of HBO channels.
I had a good night’s rest.
by A verified traveler
Posted 11 May 2024
We were greeted very nicely and she was very helpful in getting my points added to my Wyndham Rewards acct.
by A verified traveler
Posted 22 Apr 2024
by A verified traveler
Posted 19 Apr 2024
The staff was excellent! Our only problem was the on-going renovation of the facility, but that's something that can't be helped. Our room, while adequate, needed some additional furniture, i.e., a chest of drawers, more lights and another night stand (there was only one).
by A verified traveler
Posted 18 Apr 2024
Libby and first floor under construction and getting new carpet. Breakfast was housed in room 100 and no lighting in there. Tv remote did not work until I notified staff. They fixed it
