Ratings based on 980 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Front Desk, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler from Houston
Posted 27 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Front Desk, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 25 Apr 2024
Staff was friendly. But property is dated. Asked for quietest room, was put closest to the highway. No shampoo in the shower, and the shower itself made a high pitched whine every minute or two while in use. There was a strange sticky residue on our carpet and the whole place smelled faintly of smoke. Won’t return and probably wouldn’t recommend.
Comment from Hotel Management
27 Apr 2024 by Hotel Management , Hotel Management
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Sincerely,Daisy VelascoInterim General Manager
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Hotel Management , Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 23 Apr 2024
Quickly access to the freeway.
Comment from Hotel Management
24 Apr 2024 by Hotel Management , Hotel Management
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 21 Apr 2024
We arrived early from out of town and were able to check in, that’s a big plus in my books 😊
Comment from Hotel Management
22 Apr 2024 by Hotel Management , Hotel Management
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Daisy VelascoInterim General Manager
by A verified traveler
Posted 20 Apr 2024
This property was AMAZING, free ability to choose my room even though I arrived late
Comment from Hotel Management
20 Apr 2024 by Hotel Management , Hotel Management
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Daisy VelascoInterim General Manager
by A verified traveler
Posted 19 Apr 2024
clean and simple, good customer service
Comment from Hotel Management
20 Apr 2024 by Hotel Management , Hotel Management
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Daisy VelascoInterim General Manager
by A verified traveler
Posted 18 Apr 2024
The place was convenient to the service I was attending. I had only booked 1 night but was more than open to staying another night if the surroundings were relaxing and peaceful. I would have stayed because of the surrounding location ended up being awesome, but the walls & ceiling of the room were so thin. Thunderous door slamming, and I swear there was a herd of something above me. I could hear every conversation too. I'm a sound sleeper & can generally sleep anywhere but this setting really tested my patience.
I would not stay here again.
Comment from Hotel Management
19 Apr 2024 by Hotel Management , Hotel Management
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Daisy VelascoInterim General Manager
by A verified traveler
Posted 18 Apr 2024
Great location and comfortable
Comment from Hotel Management
19 Apr 2024 by Hotel Management , Hotel Management
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Daisy VelascoInterim General Manager
