Ratings based on 570 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Mar 2024
The staff is amazing!
Comment from Hotel Management
10 Apr 2024 by The Team at Bernardus Lodge & Spa, Hotel Management
Thank you so much for your comments regarding our staff. We strive to provide the best experience for our guest each and every time. We are glad we have exceeded your expectation. We look forward to your next visit.
by A verified traveler
Posted 17 Mar 2024
Place is just amazing!!!
Comment from Hotel Management
10 Apr 2024 by The Team at Bernardus Lodge & Spa, Hotel Management
Thank you so much for your comments regarding Bernardus Lodge & Spa. We strive to provide the best experience for our guest each and every time. We are glad we have exceeded your expectation. We look forward to your next visit.
by A verified traveler
Posted 11 Mar 2024
Beautiful ground. But room cleaning can be better. Counters and floors do look a bit dirty
Comment from Hotel Management
10 Apr 2024 by The Team at Bernardus Lodge & Spa, Hotel Management
Thank you for your feedback. We’re glad to hear that you found our grounds beautiful. We apologize for the cleanliness issues you experienced. We strive to maintain a high standard of cleanliness and your comments indicate that we fell short in this instance. We will address your concerns with our housekeeping team to ensure improvements are made. We appreciate your input as it helps us improve our services. We hope to have the opportunity to better serve you in the future.
by A verified traveler
Posted 26 Feb 2024
Everything has been increible!!
Comment from Hotel Management
10 Apr 2024 by The Team at Bernardus Lodge & Spa, Hotel Management
Thank you so much for stay at Bernardus Lodge & Spa. We are so pleased to hear that you enjoyed your stay. We hope to see you again in the near future.
by A verified traveler
Posted 24 Feb 2024
The Bocce courts, heated pool ( 80 F) and hot tub, Croquet set, friendly staff and great food at the on site restaurant.
Comment from Hotel Management
10 Apr 2024 by The Team at Bernardus Lodge & Spa, Hotel Management
Thank you very much for your review! We are delighted to know that you enjoyed our amenities and Lucia Restaurant & Bar. When your travels bring you back to this area, I hope you visit us again.
by A verified traveler
Posted 18 Feb 2024
Beautiful, spacious room with great bathroom. Very comfortable bed. Well-trained staff ; well-designed public areas; good restaurant.
Comment from Hotel Management
10 Apr 2024 by The Team at Bernardus Lodge & Spa, Hotel Management
Thank you so much for your comments regarding our spacious room, comfortable bed, our incredible staff, and the food at Lucia Restaurant & Bar. We hope you will visit us again soon.
by A verified traveler
Posted 17 Feb 2024
by A verified traveler from Maple Ridge
Posted 16 Feb 2024
This is a beautiful resort with very well appointed rooms. The suite we had was gorgeous and the complimentary bottle of Rose chilling in the fridge along with a delicious cheese and other snacks was a lovely touch. Staff were friendly and accommodating. The room was clean and the bed extremely comfortable. Our tasting menu dinner in the restaurant was delightful and room service meals hot and delicious.
Comment from Hotel Management
10 Apr 2024 by The Team at Bernardus Lodge & Spa, Hotel Management
Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay at our resort. It’s great to know that you appreciated the complimentary bottle of Rose, cheese, and snacks in your suite. We’re also glad that you found our staff friendly and accommodating, and that you had a comfortable stay in our clean rooms. We’re delighted that you enjoyed the tasting menu dinner in our restaurant and found our room service meals hot and delicious. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. Thank you for choosing our resort!
by A verified traveler
Posted 10 Feb 2024
Great location, food and service.
Comment from Hotel Management
10 Apr 2024 by The Team at Bernardus Lodge & Spa, Hotel Management
Thank you so much for your review of Bernardus Lodge & Spa located in the heart of Carmel Valley wine country. We are delighted to know that you enjoyed your stay. We hope to see you again soon.
by A verified traveler
Posted 26 Jan 2024
Restrauant great. Desserts great !
AM pastry basket could use chef imprisonment
