Ratings based on 983 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Incline Village
Posted 30 Apr 2024
stylish, comfortable and convenient
by A verified traveler
Posted 29 Apr 2024
Service was so slow at check-in and dining. New menu at restaurant tat has room for improvement.
by A verified traveler
Posted 19 Apr 2024
The Quail is a beautiful oasis - it has very spacious rooms, with either a patio or deck. The rooms have very comfortable beds, with bath robes & other lovely amenities provided. There are two restaurants to chose from, one at the golf course, and one at the main building, which has a great deck for outside dining, and the food is very good. Also, the staff is terrific, very accomodating. My go-to spot when visiting Carmel is The Quail Lodge - it never dissapoints me. E.M.
Comment from Hotel Management
20 Apr 2024 by Andrew, Hotel Management
Dear Elena, Thank you for taking the time to complete our survey from your recent stay and for the wonderful ratings. Our goal is to be a hotel of choice for travelers when visiting the Carmel area. We appreciate that you chose Quail Lodge & Golf Club and we hope to have the opportunity to welcome you back in the near future. Best wishes, Andrew LopezFront Office Manager
by A verified traveler from Makawao
Posted 18 Apr 2024
I went as a solo traveler for a personal retreat.
If you are not a golfer, you don’t have access to much of the property. You’re required to walk outside on the street.
The spa had no one in it, lights were off. I did not feel comfortable going into the steam room by myself without anyone else on site and access to anyone who could come in.
I did enjoy the tub in my room, cleanliness was excellent, and the surrounding areas are beautiful.
Comment from Hotel Management
20 Apr 2024 by Andrew , Hotel Management
Dear Janet,We would like to thank you for choosing Quail Lodge & Golf Club and for sharing your feedback regarding your recent stay with us.We apologize that your vacation was less than expected and can only imagine the disappointment that you felt. We certainly appreciate your feedback as to where we fell short and we will learn and grow from your comments.We hope that you will give us another chance as your support is very important to us. Please feel free to reach out to me directly if you will give us another chance.Best regards,Andrew LopezFront Office Manager
by A verified traveler
Posted 14 Apr 2024
Quiet, peaceful, relaxing. Beautiful grounds for strolling around. Close to Carmel by the Sea. Nice restaurant. Friendly staff.
Comment from Hotel Management
16 Apr 2024 by Andrew, Hotel Management
Dear Frank, Thank you for choosing Quail Lodge as your destination to enjoy some relaxation. We hope to have you come back in the near future! Kind regards,Andrew Lopez Front Office Manager
by A verified traveler
Posted 11 Apr 2024
Great place to stay. Excellent customer service, 15 minute drive to the beach. 20 minutes to the Monterey Aquarium. Very quiet, only thing I would ask property to look into adding would be hot tubs.
Comment from Hotel Management
11 Apr 2024 by Andrew, Hotel Management
Dear John, Thank you for taking the time to fill out the survey and choosing to stay at Quail Lodge. I do have great news for you, we will be adding a hot tub by the middle to end of summer this year. Hopefully for all future stays that can change your 4 to a 5! Kind regards,Andrew Lopez Front Office Manager
by A verified traveler
Posted 9 Apr 2024
Wonderful,Mountain views,in nature and close to everything
Comment from Hotel Management
10 Apr 2024 by Andrew, Hotel Management
Dear Bernadette,Thank you for your kind words and positive feedback. We are appreciate that you chose Quail Lodge as your place to stay and relax. We hope to have you again in the near future!Kind Regards,Andrew LopezFront Office Manager
by A verified traveler
Posted 28 Mar 2024
Comment from Hotel Management
30 Mar 2024 by Front Desk , Hotel Management
Dear Deborah, Thank you for choosing Quail Lodge and we hope to have you back with us in the near future!
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
8 Apr 2024 by Andrew, Hotel Management
Dear Cheri, Thank you for staying at Quail Lodge and choosing us for your stay. We hope to have you back in the near future!Kind regards,Andrew Lopez Front Office Manager
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
7 Apr 2024 by Andrew, Hotel Management
Dear Kyle, Thank you for staying with us at Quail Lodge and choosing us for a place to relax. I do hope to have you come again in the future!Kind regards, Andrew Lopez Front Office Manager
