Ratings based on 889 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
Overall, we were pleased with the advantage of driving up to our room & unloading our luggage with no problem.
The dining area & food was good.
Disappointed that we were not able to order & take breakfast away from the dining facility.
by A verified traveler
Posted 19 Jun 2024
Nothing like in the pictures
by A verified traveler from Colorado Springs
Posted 18 Jun 2024
After the first person showered, the water was standing in the tub. We went to breakfast and advised the staff. Came back from breakfast and maintenance was just arriving. Waited for half an hour as they tried to snake the drain. Finally had to ask them to leave and let me take a shower in standing water as we had a funeral to attend.
by A verified traveler from SANTA FE
Posted 14 Jun 2024
Loved the pool area, nice property.
Comment from Hotel Management
14 Jun 2024 by M, Hotel Management
Thank you so much for your feedback and review Maya. We appreciate your business. Have a great day!
by A verified traveler from Duncan
Posted 12 Jun 2024
Gray place to stay. Very clean, staff is nice.
Comment from Hotel Management
12 Jun 2024 by Management , Hotel Management
Thank you for your feedback and kind review. We appreciate your business Julie. Have a great day!
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Management , Hotel Management
Thank you for your kind review Samantha.Have a great day!
by A verified traveler
Posted 4 Jun 2024
The room was aged, but clean and comfortable. The first room i was assigned had a malfunctioning a.c. I spoke to the front desk and had a new room assignment with zero hassle, the clerk was curteous and quick to relocate me.
Comment from Hotel Management
10 Jun 2024 by Management , Hotel Management
Thank you so much for your feedback Thomas. We are glad you enjoyed your stay at our motel. We apologize for your first room being out of order but we are glad our staff was quick and helpful in reassigning your room. Thank you so much for your feedback and business. Have a great day!
by A verified traveler from Weslaco
Posted 30 May 2024
I really liked the stay here. Everything you need they can give you! Really liked the. Breakfast, it was a buffet. Would stay here again and recommend it to other people. They’re really attentive and helpful. Thank you to the staff for helping us😊
Comment from Hotel Management
30 May 2024 by Management , Hotel Management
Thank you for your kind review Veronica. I will let my restaurant staff know that you enjoyed the buffet. Thank your for your business. Have a great day.
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by Management , Hotel Management
Thank you for your review.
by A verified traveler
Posted 28 May 2024
Pool was closed. Need to tell the costumers when booking.
Comment from Hotel Management
28 May 2024 by Management , Hotel Management
Thank you for your feedback Fedra. I apologize about our pool being closed. We had a part break over the weekend and we a new on order. Another nearby hotel in town was kind enough to let our guests swim in there pool until we can get the situation rectified. Sorry for the inconvenience. We appreciate your business.Have a great day!
