Ratings based on 798 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
Everything is good
by A verified traveler
Posted 15 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Customer Care Team, Hotel Management
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted 10 Jun 2024
Good Soft beds.
Comment from Hotel Management
10 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your feedback! We're pleased to hear that you found our beds comfortable. Providing a restful night's sleep is a priority for us, and we're glad we could meet your expectations in this regard. We appreciate your support and hope to welcome you back for another comfortable stay in the future!
by A verified traveler
Posted 9 Jun 2024
Good
Comment from Hotel Management
10 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,We are happy to see this 5-star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.
by A verified traveler
Posted 9 Jun 2024
Was very quiet and they were able to accommodate us for an extra night. Had plenty of hot water but a little trouble getting extra towels. Over all an enjoyable experience
Comment from Hotel Management
9 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your feedback. We're glad to hear you enjoyed a quiet stay and that we were able to accommodate you for an extra night. We apologize for the inconvenience you experienced in getting extra towels and will work on improving this service. We're pleased to know you had an overall enjoyable experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
3 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Sophia CSR, Hotel Management
Dear Guest,Ensuring guest satisfaction is our top priority, and we're grateful for your excellent rating. We look forward to the opportunity to serve you again during your next visit.
by A verified traveler
Posted 25 May 2024
It was ok
Comment from Hotel Management
25 May 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
by A verified traveler
Posted 24 May 2024
Convenient.
Comment from Hotel Management
27 May 2024 by Sophia CSR, Hotel Management
Dear Guest,We're delighted to know that your stay was convenient. Your satisfaction is our priority, and we look forward to hosting you again for another enjoyable experience in the future.
