Ratings based on 979 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
by A verified traveler
Posted 23 May 2024
Room smelled
Comment from Hotel Management
23 May 2024 by Peter C, General Manager, Hotel Management
Hi Juan,Please accept my apologies for the food odors you found in your room. Kitchenette suites from time to time pick up these odors from people cooking in them. We will continue to air out the room whenever it's vacant, but I assure you, it was just from someone who enjoyed cooking.
by A verified traveler
Posted 22 May 2024
Homeless people wandering around. Felt unsafe
Comment from Hotel Management
23 May 2024 by Peter C, General Manager, Hotel Management
Please accept my apologies for any of the locals you may have seen wandering the street and through the parking lot. The Carlsbad Police Department makes multiple patrols through all the businesses' lots during the night to try and move these homeless folks along, but I understand it can create a bad look for travelers.
by A verified traveler
Posted 22 May 2024
Great
by A verified traveler
Posted 13 May 2024
Excellent Hotel and David who checked us in was awesome
by A verified traveler from vista
Posted 12 May 2024
Some noise , terrible pillows
by A verified traveler
Posted 9 May 2024
We stayed 3 nights in a suite though we did not use the kitchen facilities. A $50 deposit will get you the pots and pans, dishes and silverware. A short walk to several restaurants, a grocery store, and South Carlsbad State Beach. Good breakfast choices, a little different each day.
by A verified traveler
Posted 9 May 2024
The service people were nice and friendly, the room is clean, a lot of parking and convenient
by A verified traveler
Posted 4 May 2024
I would stay at this location again.
It’s a good base for lots of places to visit in the area. Convenient to the freeway but not close enough to be aware of it.
David on the front desk could not have been more helpful when I had car trouble with my rental.
Marilyn
by A verified traveler
Posted 3 May 2024
Safe & quiet, as expected.