Ratings based on 161 Verified Reviews

4.4 out of 5
80% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 2 Jul 2021
Hotel common areas are nice. Breakfast is very limited and feels cheap, but breakfast staff are nice. I'd give it a 4 out of 10. Custmer service is pretty much not existent. I asked for an iron at 8pm and I was told that thet they do not provide such service. I had have an argument which enabled me the priviledge to get them to contact the manager and ask what to do. They eventually did not help and referred me to the wash and ironing room service which could only be provided the day after for a charge, so 0 marks on effort and customer service; nice rooms and hotel stars are useless if you do not accomodate such simple requests. Needless to say that bringing my iron in my trolley was out of discussion. I felt like a lemon to squeeze. Parking is also very limited. I ended up parking in the free public car park as hotel parking was always busy. So there is not really a private parking space if they have 6 parkings and lot of rooms. This was a crucial attribute in my decision to choose this hotel and I eventually felt a little mislead. Rooms are nice and clean, but also dated. Stains can be seen everywhere on furniture and shower/toilette. The view and location are the only selling points of the hotel. We eneded up having a good 3 days break. Would I go back to Lu hotel riviera? No, I'd choose a different hotel. Would I reccomend it to others? No, avoid this place as it is pretentious, not cheap and their passive customer service makes is a below average hotel.
4 out of 5
by A verified traveler

Great location to enjoy CF

Posted 10 Aug 2020 on Hotels
Good location in city center. Free parking nearby. Best beach is Cala Guidi. Breakfast was slow due to Covid and quality average - this can be improved. Staff very helpful and friendly.
Comment from Hotel Management
14 Aug 2020 by Francesca Pedini, Hotel Management
Dear Guest, many thanks for your positive feedback. We are glad you appreciated your stay with us and our staff and services. We hope to welcome you again in Carloforte. Best Regards.
5 out of 5
by A verified traveler

Posted 17 Sep 2019 on Hotels
A lovely property, perfectly located at the harbor.
Comment from Hotel Management
19 Sep 2019 by Francesca Pedini, Hotel Management
Dear Guest, thanks for your positive feedback. Best Regards.
5 out of 5
by A verified traveler

Posted 15 Sep 2019 on Hotels
Beautiful hotel on the waterfront!
Comment from Hotel Management
19 Sep 2019 by Francesca Pedini, Hotel Management
Dear Guest, thanks for your positive feedback. Best Regards.
4 out of 5
by A verified traveler

Posted 28 Aug 2019 on Hotels
Comment from Hotel Management
19 Sep 2019 by Francesca Pedini, Hotel Management
Dear Guest, thanks for your positive feedback. Best Regards.
5 out of 5
by A verified traveler

Posted 19 Aug 2019 on Hotels
Comment from Hotel Management
19 Sep 2019 by Francesca Pedini, Hotel Management
Dear Guest, thanks for your positive feedback. Best Regards.
5 out of 5
by A verified traveler

Posted 14 Jul 2019 on Hotels
Comment from Hotel Management
16 Jul 2019 by Francesca Pedini, Hotel Management
Gentile Ospite, La ringraziamo per il suo apprezzamento e speriamo di poterLa riaccogliere presto come nostro gradito Ospite.
4 out of 5
by A verified traveler

Carloforte hotel

Posted 23 Jun 2019 on Hotels
Great location next to the ferry, center of town and restaurants. Good breakfast with an amazing view. Great way to start the day on this gorgeous island.
Comment from Hotel Management
7 Jul 2019 by Francesca Pedini, Hotel Management
Dear Guest, thanks for your positive feedback. We really appreciate it and we hope to welcome you personally again. Best Regards
5 out of 5
by A verified traveler

Inviting

Posted 9 Oct 2018 on Hotels
Pleasant appearance on waterfront and only minutes from ferry. Free public car park across road. I loved the breakfast room, modern, huge windows onto street made us feel part of the community, and I feel some breakfasted there. Food was lovely.
Comment from Hotel Management
9 Oct 2018 by Francesca Pedini, Hotel Management
Dear Guest, thanks for your positive feedback. We are glad you appreciated your stay with us. We hope to see you again in Carloforte. Best Regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to ferry

Posted 2 Oct 2018
Pros: Modern, clean and nice bar/terrace
Good choice. Modern hotel with lovely roof terrace. Seemed to be in a good location for visiting the island. We were here on St Pietro Day, and were treated to an AMAZING firework display over the harbour, from pole position on the roof top terrace. Unfortunately I was taken ill later that night, but the staff were most helpful in advising us where to find the only doctor on the island, and when I had to leave the island to get to hospital they sorted out a booking for my husband at their sister hotel on the mainland. Would recomend.
Comment from Hotel Management
2 Oct 2018 by Francesca Pedini, Hotel Management
Dear Guest, thanks for your positive feedback. We are glad you have good memories of your stay in Carloforte even if you felt sick. We did our best to be helpful. We hope to have the chance to welcoming you again next year. Best Regards.
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