Ratings based on 36 Verified Reviews

3.6 out of 5
80% of guests recommend
3.7 Room cleanliness
3.4 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 29 Mar 2019 on Hotels
Comment from Hotel Management
3 May 2019 by Yanina, Hotel Management
Buenos días Muchas gracias por su reseña. Saludos cordiales.
2 out of 5
by A verified traveler

Not a good experience I would not stay again

Posted 11 Jan 2019 on Hotels
It was not so good airconditiining sucks the fan didn’t work the general conditions quite poor checkin quite after 3 PM breakfast served at your room quite poor and the room extremely expensive
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jan 2019 on Hotels
5 out of 5
by A verified traveler

Excellent place!

Posted 19 Oct 2018 on Hotels
Beautiful place great location! Excellent hotel! Would definitely come back!
Comment from Hotel Management
7 Dec 2018 by Cristina, Hotel Management
Buenas tardes! Muchas gracias por enviarnos su experiencia! Los esperamos! Saludos
3 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Check-in procedure is complex.

Posted 1 Mar 2018
Location: -The Beach is very nice. -The setting among the tree covered dunes is beautiful. -At the village centre there are a lot of dining choices.
Pros: -Close to the beach. -Convenient parking. -Comfortable bed. -Spacious room and balcony. Cons: -If you book through Expedia and/or are a foreigner, claiming the Hotel Tax rebate, be prepared to jump through hoops. Anyone, booking through Expedia, must forward the confirmation email to the hotel while standing at the front desk. This despite the fact that they clearly have your reservation information at hand. If you are a foreign tourist and would like to claim the Hotel Tax rebate you must present an airline ticket, for a flight out of Argentina, in addition to the requirements mandated by law. If you are departing Argentina by car I guess you have to pay the 21% tax. For everyone, they ask that you fill out a full page form with information that they already have (from Expedia, from your i.d. that they photocopy, from the email you forward, etc.). After refusing to do this, the front desk clerk finally acknowledged it was not necessary and asked that just the vehicle information be completed. To comply with the copious check-in procedure required two extra trips to the car, to get things, and took about half an hour. That's not the end of the world. However, if we had not been travelling with a laptop and all of our travel related documents (over and above those required by law) we may not have been able to check in at all. As the Boy Scouts say, "Be Prepared". -The included cold breakfast is good but bowls are not provided for the cereal.
Comment from Hotel Management
30 Mar 2018 by JeremiasSosa, Hotel Management
Estimado Huésped, Ante todo gracias por tomarse el tiempo de escribir la reseña. Tenemos muy en cuenta su comentario para mejorar continuamente en busca de una mejor calidad y atención hacia nuestros huéspedes.  Nos alegra que haya disfrutado junto a nosotros y esperamos que la próxima vez sea aún mejor. Saludos cordiales.
4 out of 5
by Robert

Best Beach Holiday

Posted 29 Nov 2017 on Hotels
This hotel is a perfect location for a beach holiday. On the beach and close to all service in Carilo Village. Only suggestion is to have some of the information printed in English so important information is not lost in translation. Staff were so friendly and helpful. I would highly recommend this hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Oct 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2021 on Hotels
1 out of 5
by A verified traveler

Posted 14 Jan 2020 on Hotels
Comment from Hotel Management
21 Feb 2020 by Laura, Hotel Management
Estimado Sentimos que no disfrutara al máximo de su estancia; intentaremos resolver el problema señalado. Gracias por tu opinión.
5 out of 5
by A verified traveler

GENIAL:)

Posted 25 Dec 2019 on Hotels
Es el mejor lugar para pasar unas lindas vacaciones en pareja. EL Hotel es espectacular!! Volveria a ir, sin duda...
Comment from Hotel Management
26 Dec 2019 by Laura , Hotel Management
Estimada Carolina, muchas gracias por sus comentarios. Esperamos verla pronto nuevamente. Saludos