Ratings based on 288 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
All good
by A verified traveler
Posted 2 May 2024
Great location. Exceptionally clean . Staff lovely . Would absolutely recommend
Comment from Hotel Management
8 May 2024 by Jose C., Hotel Management
Thank you very much for your comment . We hope you visit us again soon.
by A verified traveler
Posted 30 Apr 2024
we enjoyed our stay as always we found the hotel is extremely clean the rooms are clean but sadly need decorating also the sofa bed in our room was really tatty it needed new covering its too uncomfortable to sit on anyway but apart from this its all good
Comment from Hotel Management
1 May 2024 by Miguel A. LL., Hotel Management
Dear Mr Trevor ThomasThank you for taking the time to comment on your stay at the hotel.We are glad that you are happy with the hotel. Regarding the furniture, we inform you that in the next renovation, which will take place this year, the classic furniture will be changed for modern furniture in all rooms.Kind regards
by A verified traveler
Posted 21 Apr 2024
helpful staff
Comment from Hotel Management
22 Apr 2024 by Natalia M., Hotel Management
Dear Alistair,Thank you for your feedback.We hope to welcome you back in the future.Kind regards,Natalia
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
1 May 2024 by Miguel A. LL., Hotel Management
Thanks for your rating
by A verified traveler
Posted 7 Apr 2024
It was a very well-equipped hotel for a 3-star. Good selection for breakfast, pool bar, roof top bar and evening entertainment. It’s close to a good selection of restaurants, next to the beach, friendly attentive staff. We wanted to hire a car, they called one for us. All very convenient. What more could you ask for?
Comment from Hotel Management
7 Apr 2024 by Miguel A. LL., Hotel Management
Dear ClaireThank you for taking the time to comment on your stay at the hotel.These comments like yours are what make us feel proud of our work. You highly value all our virtues as a hotel and we appreciate that.We would love to see you again in the future.Kind regards
by A verified traveler
Posted 7 Apr 2024
There was no customer service at this hotel. The staff were quite rude on reception. The food was appalling possibly the worst breakfast I’ve ever eaten in a hotel. No entertainment bar staff extremely rude when you are in Spain you expect a sangria made correctly. Mine was poured out of a carton I couldn’t believe it. I had to pay for a kettle in the room. The facilities are very poor.. the electric tripped while I was there. I would most definitely not recommend this hotel which is a shame because the location is perfect. I would give this a one star at best. The staff manners are atrocious.
Comment from Hotel Management
7 Apr 2024 by Miguel A. LL., Hotel Management
Dear JulieThank you for taking the time to comment on your stay at the hotel.It is evident that you are not making this comment from an objective point of view since everyone can see in comments before and after yours that what you say is not true.For what We have been told, the hotel staff had to repeatedly endure your rudeness towards the staff and other guests. Electricity sometimes fails in all houses and the important thing is that we solved it quickly. You also have to know that sangria is prepared in advance because the demand is great and requires a specific recipe. That is true here and everywhere.Fortunately, you are not the one who gives the stars to the hotels.Kind regards
by A verified traveler
Posted 6 Apr 2024
As I was a wheelchair user, I was particularly impressed with the help and service from the reception staff, thank you.
Comment from Hotel Management
7 Apr 2024 by Miguel A. LL., Hotel Management
Dear PatrickThanks for your commentWe are very pleased to know that you had a pleasant stay and that all your needs were met.We hope to see you back soon.Kind regards
by A verified traveler
Posted 31 Mar 2024
Great place
Comment from Hotel Management
7 Apr 2024 by Miguel A. LL., Hotel Management
Dear CarolThanks for your comment.Kind regards
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
17 Apr 2024 by Miguel A. LL., Hotel Management
Dear KarlaThanks for your rating
