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"As soon as we checked in the resort smelled so good and the staff was very welcoming The people that were helping at the beach were very fast to get you chairs and very helpful We did her couples massage and Javier was excellent I highly recommend him! Our favorite restaurant was Serafina and the housekeepers were very good your room always Clean the pool was not to crowded lots of towels to use and chairs available check out was fast they let us check out one hour late overall good trip "

"Clean room, friendly staff, master room and living room with pullout are nicely separated. Shower nice. We were given a room facing pool (upgrade without asking). Love Renaissance Island. Pools with service are outstanding. "

"This hotel was beautiful and clean. The service was also good. I liked how easy it was to go in and out. Ideal for business travelers "

"Staff was excellent "

"Great as always!"

"Very clean and comfortable room"

"Upgraded to the Royal which I highly recommend. Great stay. Rooms were spacious and hotel is clean. Staff are courteous and responsive. Everyone was very friendly. The water park is a huge bonus and worth the extra cost over other hotels. There were so many great restaurants here we didn’t have time to eat at them all but I do suggest Nobu, Fish and Ambers. "

"Room had a musty smell. Had to burn incense to remove the odor. Food buffet was excellent with lots of choices. "

"Beautiful place in the middle of Old San Juan . Excellent location. The building and rooms are beautiful . Well maintained keeping the beautiful architecture and original old structures . "