Ratings based on 134 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
29 May 2024 by Tracy, Hotel Management
Thank you for taking the time to add your great score.
by A verified traveler
Posted 9 May 2024
Easy no frills check in. Haven’t seen any staff, we didn’t need them during our 2 night stay. Codes to access doors.
Looks newly renovated. Room 7 on the 2nd floor has lovely view of the sea. Looks very clean and tidy but may need closer attention behind bedside lamps when cleaning as cobwebs seen.
Has clothes cupboard meant for children, adult hangers cant fit in it.
Lacking hooks to hang your jackets/ coats. No hooks in the bathroom to hang your robe.
Biggest issue is that you can hear your next door or below occupants’ conversations, and snoring at night.
Overall it was ok but couldn’t have stayed any longer than 2 nights because of the sound issue.
Comment from Hotel Management
29 May 2024 by Tracy, Hotel Management
Thank you for your review. We appreciate the high score and will take on board your comments.
by A verified traveler
Happy at Highcliffe
Posted 8 Oct 2023 on HotelsMy first visit using this system but everything about my stay was great. Thank you very much
by A verified traveler from Cannock
Posted 19 Sep 2023
The continental breakfast was good .loved the muffins, room was great
by A verified traveler
Posted 10 Sep 2023
by A verified traveler
Posted 5 Sep 2023
Bedroom view
by A verified traveler
Posted 21 Aug 2023
this former hotel remains a quality place which we recommend . it does not serve any meals but we knew that before we went . simple solution take cornflakes or whatever you fancy for breakfast .! good location five minutes from the beach/ very good pub - we will be back
Comment from Hotel Management
22 Aug 2023 by Tracy, Hotel Management
Thank you for taking the time to add your comments. We very much appreciate it.
by A verified traveler
Posted 7 Aug 2023 on Hotels
by A verified traveler
Posted 31 Jul 2023 on Hotels
Comment from Hotel Management
1 Aug 2023 by Tracy, Hotel Management
Thanks for the fantastic score Elaine. We are glad you enjoyed your stay.
by A verified traveler
Disturbed during our two nights
Posted 21 Jul 2023 on HotelsDisappointing, have stayed previously in a very quiet room and enjoyed a nice cooked breakfast now it’s just a cold breakfast tray.
This stay the room above occupant was pacing with floor boards creaking at all hours late at night, during the night and early morning. This over both our nights stay.
Comment from Hotel Management
21 Jul 2023 by Tracy, Hotel Management
Thank you for taking the time to add your review. We appreciate that guests that have stayed with us previously may miss certain facilities however we are delighted that the new concept is proving popular for most guests. We apologize about the disturbance. It is always worth letting us know as we may be able to find a solution.