Ratings based on 134 Verified Reviews

4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 May 2024
Comment from Hotel Management
29 May 2024 by Tracy, Hotel Management
Thank you for taking the time to add your great score.
4 out of 5
by A verified traveler

Posted 9 May 2024
Easy no frills check in. Haven’t seen any staff, we didn’t need them during our 2 night stay. Codes to access doors. Looks newly renovated. Room 7 on the 2nd floor has lovely view of the sea. Looks very clean and tidy but may need closer attention behind bedside lamps when cleaning as cobwebs seen. Has clothes cupboard meant for children, adult hangers cant fit in it. Lacking hooks to hang your jackets/ coats. No hooks in the bathroom to hang your robe. Biggest issue is that you can hear your next door or below occupants’ conversations, and snoring at night. Overall it was ok but couldn’t have stayed any longer than 2 nights because of the sound issue.
Comment from Hotel Management
29 May 2024 by Tracy, Hotel Management
Thank you for your review. We appreciate the high score and will take on board your comments.
5 out of 5
by A verified traveler

Happy at Highcliffe

Posted 8 Oct 2023 on Hotels
My first visit using this system but everything about my stay was great. Thank you very much
4 out of 5
by A verified traveler from Cannock

Posted 19 Sep 2023
The continental breakfast was good .loved the muffins, room was great
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2023
4 out of 5
by A verified traveler

Posted 5 Sep 2023
Bedroom view
4 out of 5
by A verified traveler

Posted 21 Aug 2023
this former hotel remains a quality place which we recommend . it does not serve any meals but we knew that before we went . simple solution take cornflakes or whatever you fancy for breakfast .! good location five minutes from the beach/ very good pub - we will be back
Comment from Hotel Management
22 Aug 2023 by Tracy, Hotel Management
Thank you for taking the time to add your comments. We very much appreciate it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 31 Jul 2023 on Hotels
Comment from Hotel Management
1 Aug 2023 by Tracy, Hotel Management
Thanks for the fantastic score Elaine. We are glad you enjoyed your stay.
3 out of 5
by A verified traveler

Disturbed during our two nights

Posted 21 Jul 2023 on Hotels
Disappointing, have stayed previously in a very quiet room and enjoyed a nice cooked breakfast now it’s just a cold breakfast tray. This stay the room above occupant was pacing with floor boards creaking at all hours late at night, during the night and early morning. This over both our nights stay.
Comment from Hotel Management
21 Jul 2023 by Tracy, Hotel Management
Thank you for taking the time to add your review. We appreciate that guests that have stayed with us previously may miss certain facilities however we are delighted that the new concept is proving popular for most guests. We apologize about the disturbance. It is always worth letting us know as we may be able to find a solution.