Ratings based on 66 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Lovely rooms and food was fab.
by A verified traveler
Posted 21 May 2024
We were deeply unsatisfied with our stay at The Lion. Firstly we were misled by the Expedia hotel profile as it stated that we were 7 minutes away from Brecon Beacons - we were in actual fact 50 minutes away. The itinerary advised our check out was at noon, whilst the staff were trying to kick us out at 10am.
The hotel was dirty, the rooms seemed like it hadn't been hoovered in a while. The bathroom floors were dirty, there was dust everywhere. The fan was blowing out dust. The mugs in the room were stained. The staff made us feel like we were in the way and so very unwelcome. Only the two staff at breakfast were pleasant to us, the rest had such a bad attitude that we ended up remaining in our room. The sauna was not working, the loungers were barely warm and the steam room had a glass of alcohol in it. The food was very expensive and didn't have a great vegetarian option. Most of the vegetarian and dessert options were made with alcohol. All in all, it was such a disappointment and we do not recommend.
Comment from Hotel Management
5 Jun 2024 by MH, Hotel Management
Hi Sanna, thank you for the review and I'm sorry you didn't enjoy your stay. I do need to refute the fact that our rooms are dirty, as you can see from our other reviews. That's not to say that we are perfect but I have gone around all the rooms after you posted this and I couldn't find any of these issues. Our staff are also highly trained and I have never had any issues with their customer service our our sauna. We are also 7 minutes away from the Brecon Beacons. The Beacons officially start at the Blorenge mountain which we are on. Brecon is a separate town based a few miles away.
by A verified traveler
Posted 3 May 2024
Nope. Didn’t like it
by A verified traveler
Posted 21 Apr 2024
Great spot for access to local paraglider sites. Awesome breakfast. Rea coffee
by A verified traveler
Posted 17 Mar 2024 on Hotels
Always a welcome made
by A verified traveler
Posted 7 Mar 2024 on Hotels
Always a pleasure to stay there and they are very friendly
by A verified traveler
Posted 2 Mar 2024 on Hotels
Always a pleasure to stay there
by A verified traveler
Posted 24 Feb 2024 on Hotels
by A verified traveler
Posted 13 Feb 2024 on Hotels
Always a welcome
by A verified traveler
Posted 29 Jan 2024
Room was clean but some attention to detail needed. Curtain pole fell down on opening curtains. Shower tray overflowed. Limited space around overlarge sink. Nowhere to put wash bag when in use. Bed comfy. Room quiet.
