Ratings based on 391 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
by A verified traveler
Posted 13 May 2024
Quiet.
by A verified traveler
Posted 10 May 2024
It was almost like going back in time to the 80's. But it was clean and pleasant. Welcoming and nice.
Easily accessible to the M4 and walking distance to ICC.
Comment from Hotel Management
14 May 2024 by Amanda, Hotel Management
Dear StevenThank you for taking the time to leave your review it is much appreciated.Kind regardsAmanda/Reservations
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Amanda, Hotel Management
Dar MarkThank you kindly for your review it is much appreciatedKind regards
by A verified traveler
Posted 19 Mar 2024 on Hotels
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
19 Mar 2024 by Amanda, Hotel Management
Dear VincentThank you for your feedback it is much appreciated.
by A verified traveler
Made our holiday, thanks!
Posted 25 Feb 2024 on HotelsEveryone works here is friendly and cosy decor overall, quiet and quite green made it very relaxing stay. Breakfast was nice with small attention to details like removing excess oil of fried egg with bread bottom lining was a particularly nice touch. Overall it did not feel like staying at a typical chain hotel. Not for anyone prefer to stay at modern and flashy place as building is dated, if not highly recommended, never write review myself normally but this place deserves a good review.
Comment from Hotel Management
19 Mar 2024 by Amanda, Hotel Management
Dear SayakaThank you for your lovely review that is very kind of you and we really appreciate it.Kind regards
by A verified traveler
10/10
Posted 18 Feb 2024 on HotelsI booked a family room for myself and 2 friends for an overnight stay. The welcome on reception was 10/10, the room was immaculate and the pool and restaurant. The breakfast was fabulous. I would definitely recommend to others and wouldn't hesitate to come back.
Comment from Hotel Management
19 Mar 2024 by Amanda, Hotel Management
Dear DeborahThank you for your lovely review we are glad you had a great stay with us, it is much appreciated.Kind regards
by A verified traveler
Posted 3 Feb 2024
The rooms a looking tired, but are clean.
Staff attendance was poor, we waited at reception to be checked in and there was only one member of staff serving at the bar in the evening and then they disappeared each time a beer needed replacing or to replace empty wine bottles.
Comment from Hotel Management
5 Feb 2024 by Amanda, Hotel Management
Dear SharonThank you for your review it is much appreciated.I would like to start by apologising to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.Kind regardsAmanda/Reservations
by A verified traveler
Posted 28 Jan 2024
Superb value for money
Comment from Hotel Management
29 Jan 2024 by Amanda, Hotel Management
Dear MarkThank you for your kind review it is much appreciated.Kind regardsAmanda/Reservations
