Ratings based on 968 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 29 May 2024
Great convenient location overlooking the castle and arena, only a short walk into the town and facilities.Lovely breakfast and helpful staff. My only (minor quibble) was that the bathroom was on the small side, however the room was a good size.
4 out of 5
by A verified traveler

Posted 27 May 2024
Friendly staff, great location and large family room clean and nice
4 out of 5
by A verified traveler

Posted 20 May 2024
Staff were efficient, friendly, room was clean, spacious and comfortable with a view over the river.
5 out of 5
by A verified traveler

Posted 16 May 2024
The staff was excellent and so helpful. Breakfast was quite impressive: generous and delicious. Great location for the event I attended at Principality Stadium and also convention to attractions, shopping, restaurants.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
It is a very good property. Clean, quiet and a very short walk to the city center.
4 out of 5
by A verified traveler

Posted 28 Apr 2024
Everything as outlined above Breakfast, great staff and position of Hotel couldn’t be better. One small problem with the bathroom It needs to have an extractor fan
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Lovely stay always come here and will continue to do so
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2024
5 out of 5
by A verified traveler

Posted 13 Apr 2024
Really enjoyed our stay and would definately stay again, close to the hustle and bustle of the center but far enough away so it’s not a distraction, plenty of food options around and a lovely big park opposite for a walk around by the castle. Nice breakfast in the morning and comfy room. Recommend and would stay again.