Ratings based on 17 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2023
Comment from Hotel Management
29 Nov 2023 by Host, Hotel Management
Gracias por escogernos
by A verified traveler
Posted 16 Mar 2023
They are really nice people, they talked us about places to visit and a good restaurants to eat. The room is super clean, and comfortable bed. The house is close to the beach.
Comment from Hotel Management
18 Mar 2023 by Casa Ileana y Ray, Hotel Management
Hola MARISOL.Thank you for your Review!
by A verified traveler
Good Stay
Posted 23 Dec 2022 on HotelsGood place to stay. Only gripe was the internet not available in your room and not on 24/7. The router is turned off, which seemed odd. The hosts turns it on when requested. Perhaps it’s a security issue in Cuba.
Comment from Hotel Management
25 Dec 2022 by Casa Ileana y Ray, Hotel Management
Hola Michael.Thank you for your great review.Greetings from Cuba
by A verified traveler
Posted 29 Nov 2022
Property was occupied,.however the owner helped.find a new location.
Comment from Hotel Management
30 Nov 2022 by Casa Ileana y Ray, Hotel Management
Hola Darren.I thank you for your review.Saludos.
by A verified traveler
Posted 30 Jun 2022
they treat me as my family and
i supposed to check out at 12pm but they let me until 6pm
Comment from Hotel Management
30 Jun 2022 by Casa Ileana y Ray, Hotel Management
Dear souhail, thank you for your feedback, it is heartwarming to know that you enjoyed our place. Warm regards from Cuba!
by A verified traveler from Calgary
Posted 20 Feb 2020
The family was very friendly and welcoming. Ray and his daughter spoke excellent english. We were also able to change some money with Ray.
The single distraction was the air conditioner did not work which led to an unpleasant night. Once we reported this to Ray in the morning he immediately called for help and the unit was being fixed as we left.
Comment from Hotel Management
22 Feb 2020 by Casa Ileana y Ray, Hotel Management
Thank you for your feedback, it is so important for us. Warm regards from Cuba!
by A verified traveler from Gießen, DE
Posted 10 Mar 2019
We stayed in Ileana and Rays Casa for 3 nights. Ileana was very welcoming and helped us to plan our activities. Our apartment was bigger than the usual rooms in Cuba. We had also a small kitchen just for us. The room was clean and comfortable. The breakfast was not the most abundant we have tried, but it was tasty. The Casa is in the city center and we only needed 2 minute by feet to get to the beach.
We recommend Casa Ileana and Ray :)
Comment from Hotel Management
13 Mar 2019 by Casa Ileana y Ray, Hotel Management
Thank you for your feedback, it is heartwarming to know that you enjoyed our place. Warm regards from Cuba!
by A verified traveler
Posted 2 Jan 2024 on Hotels
Ileana et Ray sont des hôtes charmants, serviables et hospitaliers. L'appartement était propre et confortable, à part quelques bruits de la route et des voisins, principalement parce que les fenêtres n'ont pas de vitres, juste des volets, ce qui n'est pas inhabituel pour les propriétés de la région. Ils étaient heureux de partager leur connexion Wi-Fi à chaque demande, gratuitement, même si Internet ne fonctionnait pas toujours - ce n'était pas de leur faute !
by A verified traveler
Posted 29 Nov 2023
Recomiendo
Comment from Hotel Management
29 Nov 2023 by host, Hotel Management
Gracias , vuelvan pronto
by A verified traveler
Calme
Posted 23 Apr 2023 on HotelsTrès bien placé à 2 pas de la plage moins touristique, propre et confortable. Je recommande.
Comment from Hotel Management
25 Apr 2023 by Casa Ileana y Ray, Hotel Management
Hola Harmony.Thank you for your review.
