Ratings based on 230 Verified Reviews

3.6 out of 5
86% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Amazing resort

Posted 15 Mar 2020 on Hotels
Excellent location, grear food and friendly staff
3 out of 5
by A verified traveler

3 days on an all inclusive in cuba

Posted 14 Mar 2020 on Hotels
The hotel is bit tired, rooms were clean, the facilities were relatively clean. Food was good, variety was same as any all inclusive. Drinks tasted a bit watery down from what we are used to in Canada. The entertainment was funny-not much a night life if you have young adults in your party. A la carte restaurant food was very good.
5 out of 5
by A verified traveler from Zvolen

Posted 21 Feb 2020
Older but still very good hotel for good price. Food was also ok, lot of choices and great fresh pasta made by italian chef.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Feb 2020
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Feb 2020
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jan 2020 on Hotels
1 out of 5
by A verified traveler

Posted 2 Jan 2020
The room condition are generally not good. we turned out to switch the room three times due to different reasons. The locker for the first room was broken. Then we found a huge cockroach in the second room. When I was explaining the issue to the staff, they said the cockroach is normal there which made me more upset about the issue.
3 out of 5
by A verified traveler from Panama

Posted 2 Jan 2020
A lot of food. But the quality is low. Outdated hotel. But its clean and confortable. Beach and pool are very nice.
3 out of 5
by A verified traveler from Canada

Posted 18 Dec 2019
Clean, with good food and friendly service. The facilities are a little run down, and everything is in Italian (which is very weird, especially if you've been preparing for Spanish), but overall pretty good by Cuban resort standards. If you want to save money, stay at a casa like a sensible person. But if you're going to spend money on a mediocre Cuban resort experience (is there any other kind?), this is a good option.
3 out of 5
by A verified traveler

Posted 13 Dec 2019
there is a lot of mosquito in the area so make sure you bring something for that