Ratings based on 418 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2023 on Hotels
Enjoyed our stay !
Comment from Hotel Management
5 Jun 2023 by Anthony-Emmanuel, Hotel Management
Dear Guest,Thank you for dedicating some of your precious time to write a review for your most recent stay at the Zenitude Carcassonne Nord. I was glad to read that you were satisfied. I hope to have the opportunity to welcome you once again soon in our property.Kind RegardsAnthony-Emmanuel.
by A verified traveler
Posted 6 Oct 2022 on Hotels
by A verified traveler
Posted 25 Jul 2022
Accueil parfait! Très bonne expérience.
by A verified traveler
Very impressed
Posted 6 Jul 2022 on HotelsGreat staff, comfortable clean apartment with very good shower, 30 min walk into the town centre. Pool area looked clean and big enough, would definitely recommend
by A verified traveler
Posted 23 Jun 2022 on Hotels
by A verified traveler
Posted 3 Apr 2022 on Hotels
A lovely budget hotel with kitchenette and swimming pool. A little way out of the town, but walkable on a nice day. Very friendly staff and super clean. Comfy beds. Spacious bathroom with good shower. Would recommend.
Comment from Hotel Management
9 Apr 2022 by front desk, Hotel Management
Dear customer,
Thank you for your feedback and we are delighted that you enjoyed your stay with us. On behalf of all the staff at Zenitude Carcassonne Nord, we are grateful to you for trusting us and hope to have the pleasure of welcoming you back very soon!
Best regards.
The front desk
by A verified traveler
Nice stay
Posted 13 Nov 2021 on HotelsVery good location easy to find, very friendly efficient reception and check in / out
Clean quiet room, very comfortable
Comment from Hotel Management
15 Nov 2021 by Reception, Hotel Management
A big thank you for your comment ! Your satisfaction is our priority and rewards us in the best possible way. We look forward to seeing you again soon!
Sophie, Front Desk
by A verified traveler
Posted 14 Oct 2021
Lack of communication.Email with entry code was never sent leaving us locked out on arrival with no staff on site. Took about 30 minutes to gain entry
by A verified traveler
Value for money hotel on edge of Carcassonne
Posted 27 Oct 2019 on HotelsStayed for one night before flying out from Carcassonne. A bit difficult to find but with large secure car park. Clean and comfortable room. We didn't use the basic kitchenette but it looked fine.
by A verified traveler
Great value- pity pool was closed
Posted 7 Oct 2019 on HotelsEverything was great (didn't have breakfast but it seemed to be nice too) with the exception of the pool not being open. It would be helpful if hotels mentioned the dates their pool is open so that we can make an informed decision.
