Ratings based on 183 Verified Reviews

4.1 out of 5
94% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from West Sacramento

Posted 23 Oct 2023
We spent one night to explore the old city fortress and enjoyed our stay. It was a 5 minute walk to the main gate and there are several restaurants easily accessible in or outside the main gate. We appreciated having a secured parking spot, and although the room was small, it was clean, functional, and had a great view of the walled city. The staff were friendly and helpful. Overall, a very good stay.
5 out of 5
by A verified traveler

Posted 13 Sep 2023
Excellent service from the staff. Were very patient with our attempts at speaking French and spoke English when required. Breakfast was excellent and served on a looking out over the old Cite of Carcassonne. Room clean and comfortable excellent value for money.
1 out of 5
by A verified traveler

Posted 24 Aug 2023
Rooms too small. Showers had no door resulting in bathroom getting soaked. Absolutely no storage space. Only two electrical outlets
5 out of 5
by A verified traveler

well located and friendly stay.

Posted 8 Aug 2023 on Hotels
Friendly and helpful staff, rooms on smaller size but not a problem, very handy location for ancient and newer parts of city, good breakfast.
4 out of 5
by A verified traveler

Posted 16 May 2023
Very helpful staff, great location for getting to the castle. Room was tiny, but had everything we needed.
5 out of 5
by A verified traveler

Posted 8 Sep 2022
A nicely placed hotel with friendly and helpful staff. Room clean and spotles
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jul 2022 on Hotels
5 out of 5
by A verified traveler from Manchester

Posted 29 Feb 2020
Excellent location. Staff very helpful. Rooms very clean. Everything changed each day. Super continental breakfast. Great choice. Free parking.
5 out of 5
by A verified traveler

Perfect roadtrip stop and sleep

Posted 19 Dec 2019 on Hotels
Perfect roadtrip stop next to the castle and restaurants. I mean, its almost in front of it. Nice parking, friendly service, there is breakfast in the hotel which i recommend because breakfast places in France are not common. Clean room, nice hot shower and bed is ok.
5 out of 5
by A verified traveler

Posted 15 Jul 2019
Within a 5 minute walk of the citadel, 10 minutes to the town. Clean, tidy and excellent staff willing to help
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