Ratings based on 605 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
by A verified traveler
Good hotel
Posted 16 Nov 2023 on HotelsHotel, staff and room were good. Had amazing views as well.
Only Breakfast was a big disappointment, its bread was just like a rubber.
by A verified traveler from Richmond
Posted 9 Nov 2023
The property looked very good and 4-star until we got to the room. The room was more a 3-3.5 star. The paint was chipping from walls and baseboards and the bathroom had damaged tiles. The room was supposed to be a sea-view room. At best, it could be called a partial sea-view when you stood at the far left of the balcony and craned your neck to look past the tree that was blocking your view.
On top of that, we asked the hotel to set up a private boat tour of Capri. They set us up with a run-down boat and a rough captain that fought with the people working at the Blue Grotto entrance. It was unsatisfactory.
by A verified traveler from GLENDALE
Posted 29 Oct 2023
by A verified traveler
Posted 11 Oct 2023
Staff was attentive and caring. Room was clean. Location quiet, yet a short walk to shopping and restaurants. Had a great stay.
Comment from Hotel Management
12 Oct 2023 by Giamaica - Reception Desk, Hotel Management
Dear guest,Thank you so much for staying with us and for leaving a review. We are so glad to hear that you had an enjoyable stay at our hotel and we hope to have you again as our guest!
by A verified traveler
Posted 25 Sep 2023
Comment from Hotel Management
2 Oct 2023 by Giamaica - Reception Desk, Hotel Management
Dear Beatrice,Thank you very much for staying with us and for leaving a feedback.
by A verified traveler
Posted 22 Sep 2023
More of a 3 star hotel. Sheets were stiff and rigid, bathroom was super small. Definitely not worth the price.. this is the most overpriced hotel I have been to. Would not come back.
Comment from Hotel Management
23 Sep 2023 by Giamaica - Reception Desk, Hotel Management
Dear guest,We are really sorry about this; for sure, we will take note of your review to improve our services.
by A verified traveler
Posted 22 Sep 2023
Beautiful location, friendly staff, lovely size room, comfy bed, great choice of breakfast.
Comment from Hotel Management
23 Sep 2023 by Giamaica - Reception Desk, Hotel Management
Dear guest,Thank you so much for staying with us and for leaving a review. We are so glad to hear that you had an enjoyable stay at our hotel and we hope to have you again as our guest!
by A verified traveler
Great Location!
Posted 18 Sep 2023 on HotelsComment from Hotel Management
20 Sep 2023 by Giamaica - Reception Desk, Hotel Management
Dear guest,Thanks for your review!
by A verified traveler
Posted 18 Sep 2023
Room was dirty. Shower leaked all over the bathroom floor. Air conditioning broke. Balcony doors automatically lock behind you when closed. Gym is two pieces of equipment and only open during 7-6pm. Pool closes at 6pm.
Comment from Hotel Management
23 Sep 2023 by Giamaica - Reception Desk, Hotel Management
Dear guest,Thank you very much for leaving a review and for staying with us.We are so sorry to hear that you didn't enjoy our hotel; for sure, we will take note of your review to improve our services.
