Ratings based on 117 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Left something to be desired!
Posted 5 Aug 2023 on HotelsNot sure why this place has a 4 star rating, a 3-star rating is being nice. While it’s close to the beach and the house keeping staff were amazing, that’s about all the nice things I can say. The check in staff was rude and basically threw us our key and didn’t explain anything. We got yelled at for parking near our room after being told to park there to unload our bags ourselves. While there is a private beach for the hotel, they don’t tell you beforehand hand that you have to pay to use it. $27 euro a day. You get no towels for the beach or the pool and if you ask for one it’s a big deal and they try and charge you $10 euro a day per towel and was a big hassle to even obtain one. The room had no plug ins near the bed to charge phones. The rooms were run down and very outdated. After traveling through many parts of Italy and having the best experience with hotel staff this left something to be desired. I wouldn’t recommend this place to anyone. Also not the place for a couple, it’s more geared toward families with small children.
by A verified traveler
Posted 4 Aug 2023 on Hotels
by A verified traveler
Posted 20 May 2022
We really enjoyed our stay, beautiful property with helpful staff and great amenities.
Comment from Hotel Management
11 Jul 2022 by Bartolinifamily, Hotel Management
Dear Megan,
thank you very much for yor wonderful review.
We hope to see you soon.
Best wishes
the Bartolini family and all the staff
by A verified traveler
Posted 7 Sep 2021 on Hotels
friendly, good food, but no free sunbeds
Comment from Hotel Management
22 Oct 2021 by LeAcacie, Hotel Management
Dear Carmen Diana,
thank you for your review.
Best wishes from Elba
by A verified traveler
Posted 23 Jul 2019 on Hotels
Overrated in general. WiFi not great. Old building ( 80s ?) and minimally renewed over years. Employees friendly and helpful
but 4 stars is really too much. 3 would be more than enough ( being generous). Don’t know where they got 4 stars from
Luch time ends at 2 pm then u cannot eat (😳). On holiday??
Dinner window 19,30-21 (😳). That is why I never ate there apart from breakfast.
It really doesn’t take much to make it look much better.
All in all, maybe good for families with small children or elderly people. Not much for the rest of the population.
Comment from Hotel Management
24 Jul 2019 by FamBartolini, Hotel Management
Dear Renato,
thank you for your feedback. We are sorry that your stay was not so good. We have noted all your consideration to improve our service. It's right when you say that our hotel is good for families with children... This is our target.... But we will also work to accommodate adult couples.
Kind regards
The Bartolini family and all the staff
by A verified traveler
Posted 2 Jun 2024
Senza ascensore, spiaggia dell'hotel a pagamento e ristorante dislocato dall'hotel.
Per una famiglia con passeggino non è molto comodo fare 3 rampe di scale per arrivare al primo piano.
by A verified traveler
Posted 10 Oct 2023 on Hotels
Comment from Hotel Management
14 Nov 2023 by Bartolini family and all the staff, Hotel Management
Dear Guest, thank you very much for your feedback. We are happy that you appreciated the location aGoodbye from the island of Elba!
by A verified traveler
Posted 2 Oct 2023
Comment from Hotel Management
14 Nov 2023 by Bartolini family and all the staf, Hotel Management
Dear Guest, thank you very much for your feedback. We are happy that you appreciated the location Goodbye from the island of Elba!
by A verified traveler
Posted 23 Sep 2023
Not the best place but for 1 or 2 nights it’s okay
Comment from Hotel Management
14 Nov 2023 by Bartolini family and all the staff, Hotel Management
Dear Guest, thank you very much for your feedback. We take note of your report to improve ourselves more and more. Goodbye from the island of Elba!
by A verified traveler
Posted 30 Aug 2023
