Ratings based on 633 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Harare
Posted 17 May 2024
by A verified traveler
Posted 12 May 2024
Beautiful hotel lovely staff will be back
by A verified traveler
Posted 2 Apr 2024
I stayed at Vineyard my first two nights. Close to UCT where my son is studying.
The grounds are lovely and the " gym " was definitely a positive.
I returned on my last night in Africa before going to the Airport. Checked out and was welcomed to go to the gym and read by the pool. Showers and lockers are available .
Suggest if you would like to utilize the Spa you make appointments well in advance.
It was completely booked both times I was staying.
Comment from Hotel Management
12 Apr 2024 by Lee-Ann, Hotel Management
Hello Margaret,Thank you so much for taking the time to share this lovely review and for the beautiful comments about our spaces. Thrilled to hear that you had a great time with us. Hope to see you back soon on your next trip.Best Regards,
by A verified traveler from Felixstowe
Posted 24 Mar 2024
A must stay hotel. The garden and pool are superb!
Comment from Hotel Management
2 Apr 2024 by Lee-Ann, Hotel Management
Hello Tracy,Thank you for sharing this lovely review! Thrilled to hear you had a superb time with us.Hope to see you again soon.Best Regards,
by A verified traveler
Posted 3 Mar 2024
The grounds and pool at this property were lovely. The rooms were adequate- I prefer the ones with small balcony. Load shedding wasn’t really a problem - we had a/c at night and we were gone in daytime touring. The formal dining room had fabulous food and wines and we ate there every night they were open. The pm prior to leaving for our safari we ate on the patio informal and that was a huge mistake! I got fish poisoning from smoked snook. We had to leave for the airport at 0330 and there was no one in management to talk to so we left for our 2 weeks of safari. The first 3 days of mine were ruined due to being so ill. At one point the abdominal pain was so bad we considered the hospital. I was absolutely debilitated. When we returned to the hotel after our safari time for another 3 days prior to leaving Capetown, I explained what had happened - no remedy was offered- just took down the info for the chef! Very irritating and made me reduce my rating of this hotel as a result. Bfast buffet was wonders but service very bad - had to beg for coffee/ tea and refills.
Comment from Hotel Management
12 Apr 2024 by Lee-Ann, Hotel Management
Hello Kevin, Thank you very much for reaching out. I am terribly sorry that nobody has reverted to you sooner. I would like to assure you that our fish supplier is HACCP compliant, and we have never had any issue with their stock, the snoek pate from the same batch was served to 4 other guests on that same evening with no complaints.With food poisoning allegations, it is best practice to get the previous 72 hours of meals and beverages to send off any possible retention samples to be tested, February specifically there was a terrible stomach bug going around in Cape Town. We have also pulled your bill from the last evening of your first visit on the 7th of February at 19h23, I can see that you ordered 1 x Roasted prawns, 1 x Zaatar Chicken, 1 x Semolina Cake and 2 Caraffe’s of Mooiplaas Pinotage, I do not seem to find any snoek pate, are you sure you are referring to snoek?
by A verified traveler
Posted 2 Mar 2024
A gem - so close to everywhere you want to be in Cape Town yet an oasis of calm. Staff fantastic, food great, especially Morii.
Comment from Hotel Management
21 Mar 2024 by Lee-Ann, Hotel Management
Hello Karen,Thank you so much for this lovely review and kind words about the team!Thrilled to hear you enjoyed our little hideaway.Best Regards,
by A verified traveler
Posted 1 Mar 2024 on Hotels
Comment from Hotel Management
21 Mar 2024 by Lee-Ann, Hotel Management
Hello Nigel,Thank you! Appreciate it.Best Regards,
by A verified traveler
Posted 23 Feb 2024
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Comment from Hotel Management
21 Mar 2024 by Lee-Ann, Hotel Management
Thank you, Jeffrey.Best Regards,
by A verified traveler
Posted 21 Feb 2024 on Hotels
Comment from Hotel Management
21 Mar 2024 by Lee-Ann, Hotel Management
Thank you Catherine for the review!Best Regards,
by A verified traveler
Posted 15 Feb 2024
Had a great one night day , lovely room. With a terrace- great pool and gym
Comment from Hotel Management
21 Mar 2024 by Lee-Ann, Hotel Management
Thank you, Lesley, for this lovely review! Thrilled to hear you had a wonderful stay with us.Best Regards,
