Ratings based on 193 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Apr 2024
Nice hotel with very helpful staff
Comment from Hotel Management
2 Apr 2024 by The Pullman Cape Town Team, Hotel Management
Dear Waldemar, It was our pleasure to have you at the Pullman Cape Town and we are delighted you had a fantastic experience here in Cape Town! We hope to welcome you back to Pullman very soon
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
27 Mar 2024 by The Pullman Cape Town Team, Hotel Management
Dear Kathy, We love getting the 5-star reviews and THANK YOU for choosing Pullman! It was our pleasure to have you with us and hope to welcome you back very soon!From all of us at Pullman Cape Town
by A verified traveler
Posted 12 Mar 2024
Ignore the negative comments, this is angriest place to stay. The staff are wonderful and so helpful, the breakfast is good, rooms are nice and location is perfect. I saw comments about the lifts, this is only for the car park, the general lifts are fine and I had no issues at all.
So all in all a great place to stay and I would be back for sure.
Comment from Hotel Management
20 Mar 2024 by The Pullman Cape Town Team, Hotel Management
Dear Nigel,We truly appreciate your support and trust in us. Your review brightens our day and serves as a constant reminder of why we love what we do.
by A verified traveler
Posted 11 Feb 2024 on Hotels
Comment from Hotel Management
13 Feb 2024 by The Pullman Cape Town Team, Hotel Management
We love getting the 10-star reviews and THANK YOU for choosing Pullman! It was our pleasure to have you with us and hope to welcome you back very soon!
by A verified traveler
Posted 9 Feb 2024 on Hotels
Comment from Hotel Management
12 Feb 2024 by The Pullman Cape Town Team, Hotel Management
Dear Jeanette, thank you for the 10 stars ! We are delighted you had a wonderful experience at Pullman Cape Town and hope to see you soon back again ! All our best !
by A verified traveler
Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
6 Feb 2024 by The Pullman Cape Town Team, Hotel Management
We love getting 10-star reviews and THANK YOU for choosing Pullman! It was our pleasure to have you with us and hope to welcome you back very soon!
by A verified traveler from Milwaukee
Posted 22 Jan 2024
The property was very nice and the staff was amazing. We stayed at the property for 2 days and the air conditioning did not work in the building on our first night. Staff advised us that it was a Cape Town issue and not a hotel issue. Overall the stay was pleasant. The room was clean and our view was beautiful. I would stay here again in the future.
Comment from Hotel Management
1 Feb 2024 by The Pullman Cape Town Team, Hotel Management
Dear Sheronda,thank you for your insightful review. We are delighted to hear that our friendly staff made your stay memorable. We apologize for the inconvenience with the air conditioning, it has been rectified. We hope to see you at Pullman Cape Town again soon.
by A verified traveler from Fort Lauderdale
Posted 7 Jan 2024
Really nice rooms. Comfy beds. Breakfast was delicious and fresh. Highly recommend staying at Pullman.
Comment from Hotel Management
1 Feb 2024 by The Pullman Cape Town Team, Hotel Management
Dear Kevin,Thank you for your fantastic 5-star review. We are delighted to hear that you enjoyed your stay. We look forward to hosting you at the Pullman Cape Town again in future.
by A verified traveler
Posted 4 Jan 2024 on Hotels
Comment from Hotel Management
1 Feb 2024 by The Pullman Cape Town Team, Hotel Management
Dear Alistair, It was our pleasure to have you at the Pullman Cape Town. We hope to welcome you back to Pullman very soon.
by A verified traveler
Posted 7 Dec 2023
It was very nice here
Comment from Hotel Management
8 Dec 2023 by Pullman Cape Town, Hotel Management
Dear Chi Qui,It was our pleasure to have you at the Pullman Cape Town and we are delighted you had a fantastic experience here in Cape Town !We hope to welcome you back to Pullman very soon,Our sincere thanks,The Pullman Cape Town team
